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About

Best Buy is an electronic store in Fort Worth, TX.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's cleanliness and organization, making it easy to find what they need. Some reviewers mention long wait times for assistance, but overall, the store provides a positive shopping experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.4/5

TripAdvisor: 4.1/5

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Reviews & Ratings

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4.2
(3295 Reviews)
5
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1
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Smiley Face
Smiley Face -Google user
3 years ago
Wow wow wow! This place is huge and has so many products 📺📱☎️. I came here to get some earbuds today, and I left with some earbuds and a smile 😊. This Best Buy is truly the “best”. Like all Best Buy’s they have a huge...Read More
Elena Byers
Elena Byers -Google user
3 years ago
Best Buy is still my go to place for all my apple products, tv and computer help. Joshua in computer tech is so knowledgeable. Wish they weren’t so short staffed.
Amanda Bragg
Amanda Bragg -Google user
2 months ago
Only place I'll ever but boots and my fav perfume!
Andy
Andy -Google user
2 weeks ago
Great customer service. Evan was very kind and helped me look for TV and wall mounts when he saw that I was looking around for options. He even went and got a cart for me! The other staff members made sure I got what I...Read More
Bernardo Behrens
Bernardo Behrens -Google user
2 months ago
had an excellent experience with the Geek Squad at Best Buy. Their professionalism, knowledge, and dedication were truly impressive. They handled my issue efficiently, explained everything clearly, and ensured everything was working perfectly before I left. Their customer service was top-notch, and they went above...Read More
Jason Moser
Jason Moser -Google user
4 months ago
Went in to look at TVs and surround systems. Clayton was amazing to work with. He was patient and listened to how my rooms were set up and the needs for my family. He wasn't pushy or trying to make me spend...Read More
Caprice McDonald
Caprice McDonald -Google user
a week ago
Kind and helpful staff. Not to mention they were knowledgeable on all of their products. Definitely going there again.
Tia Moser
Tia Moser -Google user
3 months ago
This is by far the most outstanding BEST BUY. Everyone is so nice and attentive. Especially an employee they have named Clayton. He has worked with my husband for HOURS to help him decide on the right TVs, speakers, etc. ...Read More
Dameon Huber
Dameon Huber -Google user
4 months ago
Somehow my Windows 11 got corrupted and needed fixing which Geek Squad took care of! I also a year ago added another drive for space which I didn't know how to deal with so while in the store bought another and they saw that I...Read More
Becky Bachschmid
Becky Bachschmid -Google user
3 weeks ago
I needed an item, that was not in the store. They ordered it, and had it delivered the next day. It was installed the following day. No problem. Everyone was happy to help, and appreciated my business.
Selena O
Selena O -Google user
4 months ago
This store is always in such good shape as far as service and the cleanliness of it. It seems to be safe with the security and people always watching. This is my go to store when it comes to electronics and any questions I ever...Read More
Diego Flores
Diego Flores -Google user
4 months ago
I might butcher her name but it's something like lakethea? She was WONDERFUL, went in trying to apply for a credit card but I was having issues with my id, she wasn't bothered at all and made me feel valued, her kindness made me decide...Read More
W G C
W G C -Google user
5 months ago
Great experience. Tony in the computer section was very helpful. I had 6 different employees ask me if I needed assistance while I was there, which might seem intrusive, but it means 6 people cared to ask and make their customers have a...Read More
Christine Liu
Christine Liu -Google user
2 months ago
Brooklyn at GEEK SQUAD patiently checked, tested and solved the problems for me. She’s tiny in size but big in help! Look for friendly Brooklyn when you go to this store.
Rodney J. Harris (Scooter)
Rodney J. Harris (Scooter) -Google user
4 weeks ago
They had one of the devices I needed to finish up a video security system for a convent. I had to go to another Best Buy to purchase the other one.
Dennis B
Dennis B -Google user
a month ago
Had a bad battery in laptop. Geek squad was very helpful in determining the problem and fixing it
Chris Seibel
Chris Seibel -Google user
3 months ago
The girl that I encountered, when I first walked in, was very helpful, made my stop there very quick and efficient, and i'm grateful for her.
K V
K V -Google user
4 months ago
Friendly service when I was looking for appliance to help with WiFi connection. Explained I only have 14 days to return.
Yolanda Flores
Yolanda Flores -Google user
7 months ago
I went there yesterday to buy a product. I wanted to say the customer service associate Destiny was very nice, she is very knowledgeable and answered all the questions I had. I reccomend coming to this store and I want to say Thank you Destiny!...Read More
gkevin sitton
gkevin sitton -Google user
5 months ago
Staff was courteous and knowledgeable. Had my order ready for pickup when I got there. Easy peasy.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments