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Best Buy is an electronic store in Forsyth, IL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(1280 Reviews)
5
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1
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L Grabb
L Grabb -Google user
8 months ago
I always enjoy checking out the latest technology products on the market. The employees were really helpful! 😊 …
Jacob K
Jacob K -Google user
3 years ago
Very helpful. No commission honest opinions from qualified technicians. Do your local best buy a favor and buy in store before we start losing them to online shopping.
Brenda Kerns
Brenda Kerns -Google user
3 weeks ago
Excellent customer service
Cadney Englund
Cadney Englund -Google user
2 weeks ago
There was an issue w something and the manager was very professional and extremely helpful ! He made it right and knows how to run his store correctly! He was very professional! Not sure of his name , but he had longer...Read More
Karen Layton
Karen Layton -Google user
2 months ago
Very friendly employees. Great customer service
Dave Ziegler
Dave Ziegler -Google user
8 months ago
Courteous and knowledgeable. Able to help me secure the outcome I desire. Good quality ar a good price with a warranty too. Very satisfying shopping experience for all my needs. A 2 in one laptop, galexy 3 ear buds a blootooth JBL boombox and an...Read More
Noah Harless
Noah Harless -Google user
7 months ago
Had an issue with an online order, Koda (hope I'm spelling your name right!) in Geek Squad got me in and out within a couple of minutes after he had an appointment with a different couple.
J Warren
J Warren -Google user
11 months ago
My ratings because of the second team member that assisted me in finding a laptop charger. The store didn't have it, but he helped me order online and had it delivered to my home. Kudos to him for good customer service 👏 …
Akbzkanz Alsnaosj
Akbzkanz Alsnaosj -Google user
2 weeks ago
The store was bright and well maintained.
William “The real Willy D”
William “The real Willy D” -Google user
8 months ago
Best buy is great. The employees always attentive and want to help with anything. Their prices are great and again with the employees, they're very informed and helpful.
Chinja Mauer
Chinja Mauer -Google user
9 months ago
Great service at the Best Buy geek squad did a great job installing my phone screen protector I would highly recommend going here
Bryan Trail
Bryan Trail -Google user
a year ago
Nice and clean store! The staff are very helpful and take care of you quickly! I ordered online and did in store pick-up up. My order was correct and ready before the promised time. Great customer service!
Clifford Davis
Clifford Davis -Google user
4 years ago
We have made several satisfying purchases in the past couple of months. On both occasions the employees were friendly and helpful. The variety and pricing of available merchandise was very good. I am only too glad to support a business other than...Read More
Michaila L.
Michaila L. -Google user
a year ago
I never have a negative experience going into this BestBuy. My trips are always short and pleasant, and the employees are always willing to help. Last time I was in, I thought I needed a new headset for my PlayStation 5 (slim) because my old PS4...Read More
Charles Durst
Charles Durst -Google user
a year ago
I would like to share my experience at the Forsyth, IL location of Best Buy on March 7th, 2024. I had an appointment scheduled with Geek Squad and was running behind schedule, but they allowed me to keep my appointment and began working on a laptop...Read More
Mitchell H
Mitchell H -Google user
a year ago
Online orders are the only way I shop. Seems like there are too many employees on the clock because there's a lot of bros just chilling at the service counter. Never had a bad experience, though.
Rebecca Wortman
Rebecca Wortman -Google user
Edited 5 years ago
The Best Buy associate was extremely helpful. We went in looking for an item and he was able to find us something much better for less. We almost ordered a product online that we would not have been happy with, but with the great service...Read More
Tawnya Brady
Tawnya Brady -Google user
3 months ago
Helpful & ready to fulfill the job duties!
Robin George
Robin George -Google user
2 years ago
The salesman in the laptop area was very courteous and answered all my questions. I had been researching laptops online for awhile so I kind of knew what I wanted and he was able to point me to what he suggested and why he thought...Read More
Ben Kress
Ben Kress -Google user
6 years ago
Always had great experiences at the Decatur Best buy. Although I am extremely tech savvy and know what I want when I walk in, the staff has always been very helpful and surprisingly knowledgeable (or admits they are not). If I need something...Read More
Alan Yount
Alan Yount -Google user
4 years ago
This review is more for the Geek Squad than Best Buy. Went in with a friend to get his I Pad checked out. At first they told him to leave it and come back tomorrow, he explained we drove 50 miles to get here, so...Read More
Cheryl Agee
Cheryl Agee -Google user
4 years ago
Well went i to get a new remote. Was in a hurry ended up buying a remote cover. Needed to return it but didn't make it withing the 15 day due to my work schedule. So now i have a cover for...Read More
Dakoda Lucas
Dakoda Lucas -Google user
2 years ago
My main man for automotive audio, Rich is that guy. Always comes in clutch when I need something done he does it. Does great work with no issues, been coming to him for years and won’t go to anyone else. 10/10 would definitely recommend
Marvelon Dampeer
Marvelon Dampeer -Google user
4 years ago
Great experience. Manager Lisa, a.k.a. The Mona Lisa, helped us with our issue. Even helped with picking out a charger. Josh provided some helpful knowledge about some things I had been looking at. Entire sales staff was cordial...Read More
Shari Hanks
Shari Hanks -Google user
3 years ago
Needed a new cable modem with router since we're upgrading our cable speed. The associates were knowledgeable and friendly. We told them that we need and what we don't need, they have us a few choices within our price range. Thanks!
B Adams
B Adams -Google user
Edited 6 years ago
I've been there a couple of times recently and made some significant purchases. Both times, the service was great, extremely helpful, knowledgeable employees. I'm thankful that our local Best Buy is in business - without it we'd be in trouble and left with only Wal-Mart...
LaShaun Barton
LaShaun Barton -Google user
7 years ago
Went into the store looking for the write laptop I needed for work. The customer service was great and the staff was very friendly. I ended up returning the first laptop I purchased because it didn’t have an Ethernet port which was very …
Paul Robinson III
Paul Robinson III -Google user
5 years ago
I had to work with Rachel (spelling?) on an issue I was having with a product. She bent over backwards to help me and didn't let me leave without having the problem completely resolved! I will continue to shop there as long as the Best...Read More
Mogdi Nelson
Mogdi Nelson -Google user
3 years ago
So recently I went into the Best Buy store, because me I love electronics that much. :) anyways as I walk into the store I’m immediately impressed with how well put the store is in. The first person to greet me is Lisa! Not only...Read More
F. “Skip” W.
F. “Skip” W. -Google user
6 years ago
In the past I've received outstanding service on my computers and printers from Phillip Scherndler, but this past week an exchange of printers was made by a gentleman named Nathan that made my day much more pleasant than the way it began. …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments