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Best Buy in Flower Mound

Best Buy in Flower Mound

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4.1 (1495)

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Best Buy is an electronic store in Flower Mound, TX.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. However, some reviewers mention long wait times for assistance and issues with returns.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.3/5

Trustpilot: 4.0/5

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Reviews & Ratings

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4.1

(1495 Reviews)

5

4

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Parag Raut -Google user

a month ago

It’s very big outlet for electronics. It’s a chain outlet. Large range of electronics is available including for kitchen, entertainment, gadgets, mobiles, cameras, drones etc.

Richard Wiley -Google user

4 years ago

Picked up some Asus ROG Zephyrus laptops after i was refunded the purchase price of my Alienware m17 thanks to my Geek Squad extended warranty! I will always get a geek squad warranty with every laptop that I purchase at Best Buy, it is worth...Read More

Tony Wragge -Google user

a week ago

Tyler in the computer section was extremely helpful in getting our daughter a new laptop and accessories for college this fall. He was polite, informative, and knowledgeable about the products and their functions. He also informed us of purchasing and warranty options. It was...Read More

Danish Khan -Google user

3 months ago

I had a fantastic experience at Best Buy thanks to Jude and Ayo! They were incredibly helpful, knowledgeable, and patient while guiding me through different headphone options. With their expert advice, I ended up choosing the Sony WH-1000XM5, and I couldn’t be happier. The sound...Read More

Suren Xavier -Google user

3 months ago

Fantastic store! I've been going here with my family for the past 20 years now and it has been an incredible Best buy! Dean is an excellent manager, and is extremely helpful knowledgeable and friendly. Thank you guys for such an incredible shopping experience for all these...Read More

C McKinney -Google user

2 weeks ago

Hi employee at best buy flowermound tx. Edward nice customer service at best buy. Edward wait on customer. Get new cellphone put things on phone. Like best buy. High quality of things. Thanks you very much. Join Mr pibb club in flowermound tx.

David Lockhart -Google user

2 months ago

Went into Best Buy today to have my daughters laptop fixed under warranty. I won't go into the details, but the store was very interested in making something right for me. The information for a part of the "warranty process" just wasn't available...and they did...Read More

Laura Spurlock -Google user

2 months ago

I have been helped twice, I’ve the course of year by Addie who is very knowledgeable. My daughter’s computer is needed for online school and we were fixed in minutes! Thank you for this terrific team member on staff.

Adrian Garcia -Google user

a month ago

I just wanted a simple printer. The 2 salesman were very helpful. I was in and out very quickly.

Ally Mulina -Google user

3 months ago

Very good customer service from Grace today. She was knowledgeable and had all the answers for me. Keep up the good work!

Deb Arndt -Google user

2 weeks ago

Took care of my return and exchange without issues. Helped us get the TV in and out of the car.

Noah Sedam -Google user

6 months ago

Owen was absolutely amazing. Such a kind and helpful individual when I was facing a tough decision between products. Really gave me clarity. So appreciative!

Nicholas Thompson -Google user

6 months ago

Zach and Dean helped me out with getting a new Ipad Pro. They went out of their way to make sure my needs were met and provided excellent service.

Paul -Google user

8 months ago

Purchased new washer and dryer, nothing but problems for first 3 months of ownership. Store went above and beyound for me as they replaced these units with very dependable Maytag units. Very happy with purchase of Geek Squad Warranty that ultimitly saved me.

Matthew Salvoni -Google user

7 months ago

Shaffer did a wonderful job taking care of me for an issue I had with a purchase, just in time for Christmas. It's great to have a local place that you can count on and treats you with respect.

Daniel Kelsey -Google user

7 months ago

Had a crappy experience at the Lewisville location. But thanks to Haven, and the other team members at Flower Mound, they made it right. She also informed me of the price match option on my purchase, which saved me nearly $15 on my purchase in...Read More

Sci Fi -Google user

9 months ago

Pros: customer service is good, geek squad is even better. Cons: sometimes doesn’t always carry what you are looking for. Prices just slightly higher but you pay for the helpful employees.

RJ Jay -Google user

10 months ago

Wade was SO helpful when looking at soundbars. Very kind, thoughtful, knowledgeable and was such a great person to be around with his service oriented attitude. He took his time explaining different features and included his recommendations for changing a sound setup.

Tiana Lord -Google user

a year ago

Thank you so much for all your help! Dean was amazing and helped me out so much! I came in to get an Ipad and he made sure I had all the things I needed for the programs I wanted to use, including the pen...Read More

JUANITA SEPULVEDA -Google user

a year ago

Best customer service at Geek Squad counter! They replaced battery, which I provided, on my laptop. Regretfully, I did not get name of geek squad member who assisted me. I greatly appreciate your help. Laptop working beautifully. Thank you. 5/29/24

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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