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Best Buy Downingtown

Best Buy Downingtown

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4 (1673)

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Best Buy is an electronic store in Downingtown, PA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4

(1673 Reviews)

5

4

3

2

1

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Jim McCann -Google user

2 years ago

It's really just a great store. It has everything from TVs to computers washers and dryers and refrigerators.

Kelley Boyer -Google user

a month ago

The greeter was very friendly and helpful. He contacted the person I needed and showed me where to sit for my brief wait. Emma Mae in the phone department was extremely helpful. She is courteous, friendly and knowledgeable. I am glad I gave this store a...Read More

David G -Google user

4 weeks ago

I've had a few issues with this location in the past, but recently I went to the store and was assisted by Evan, for both a cell phone and a computer. He was super knowledgeable, and very easy to deal with. He is...Read More

Mann Ley -Google user

3 months ago

Would give this review more stars of possible! Excellent customer service even before the store doors opened up. Was waiting outside for the store to open for a recently release and Lauren and team greeted us with smiles. They were also kind enough to provide...Read More

Michael Polovina -Google user

5 months ago

Stopped by the other day to help my Mom buy a refrigerator. From the moment we walked through the door we were professionally attended to and directed to a department and salesperson. Maia, our salesperson could not have been more attentive, patient and knowledgeable with...Read More

Mike Noone -Google user

2 months ago

Bought a cube pro car tracker. After careful consideration and review of several products , we are excited to have the peace of mind that our new company car will be at our fingertips at all times. Thanks cube tracker

604fireman -Google user

5 months ago

Not a tech person and needed help with an older tablet. Had a great experience with an advisor Will, who saw me looking at tablets. Asked the right questions and was able to assist me greatly. Customer service at its finest.

Glenn W Robinson -Google user

a month ago

This BestBuy is in a very nice area. The store was super clean and the sales associates were very friendly, not pushy at all. Definitely recommend!

Allen Puy -Google user

3 months ago

I've had great support from associates at the Downingtown location over the last few visits, including pulling in leadership to ensure proper refund for service covered by Best Buy Total membership.

Christine Tursi -Google user

4 months ago

Travis was amazing at the geeks squad at Best Buy. He was able to help us and explained everything I made is very happy customers.

Alex Dennis -Google user

7 months ago

The employees were helpful. They sold me a floor model dishwasher. When it wasn't priced properly in the system they worked to resolve the issue. They repacked the dishwasher and loaded it into my van for me. They worked together to get the problems solved...Read More

Kassidy Hawley -Google user

7 months ago

The employee who worked the cellphone desk on 2/14/2025 around 3:30pm was phenomenal. I didn’t get her name :( but she was juggling 4+ groups of people buying phones. She spent time with each of us and made sure ALL of our needs were met...Read More

Joanna Hartell (J. Hartell) -Google user

a month ago

Good store. Lots of people to help. Hopefully it won’t get bought by venture capitalists.

Colin Powers -Google user

3 months ago

All the staff were incredible and super helpful, wonderful Best Buy experience to be had here

Valarie Arms -Google user

8 months ago

Loren waited on me when I walked in last week with no idea how much I planned to spend. She was gracious and patient explaining my choices for a $50. Purchase. Such service might be expected for purchases in the thousands. I can honestly say,...Read More

joyce gincley -Google user

5 months ago

I have always had a pleasant experience here. Staff members are helpful and knowledgeable of products, and will guide you to what suits you best.

Ellen Bryson -Google user

8 months ago

I support Bestbuy with purchases anytime I can. They have one of the best recycling policies anywhere! They take just about anything computer or tech related regardless of where you purchased the item. That's important to me. Buy at Besttbuy!

Edward Druffner -Google user

9 months ago

Went to BB looking for a dash cam for my newly licensed daughter. A sales girl named Mei approached me and helped look up models and see what for my price point and features. Good ole fashion customer service. As she...Read More

Scott Hartley -Google user

11 months ago

Store was clean, easy to navigate and had a large variety of goods. I went in for a fan and it was an easy and uneventful purchase. Best part being no one bothered me, and then when i needed assistance from an employee one was...Read More

David Perno -Google user

8 months ago

Christopher stepped out of his position as customer greeter and assisted in a $1200 sale of a refrigerator. He was knowledgeable, polite and professional. He is a fantastic asset to your organization.

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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