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Best Buy is an electronic store in Dearborn, MI.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(4161 Reviews)
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Nafez Jadallah
Nafez Jadallah -Google user
2 years ago
A great place to buy a computer for your kids. They have very good sale on all computers.
Carmen Contreraz
Carmen Contreraz -Google user
Edited a month ago
stopped in to check pricesfor laptop,printer, cartridges, thumb drive and A refrigerator. Desmond checked with us to make sure we were taken care of. Sheldon checked on us and reviewed their membership and more. Took pictures for reference.
Richard Zorn
Richard Zorn -Google user
Edited 2 years ago
7/19/2023 I was on a quest to find replacement rotary heads for my Norelco Razer and Best Buy didn't let me down. I had left a nearby competitor store with no success and headed to this location. While there, Kristy helped me with great...Read More
نور علا نور
نور علا نور -Google user
a year ago
I like to shop here when ever I want to buy electronics I go to best buy
Brayden Flores
Brayden Flores -Google user
5 years ago
Walked in trien to buy one of those old blueray/4k home theater systems but apparently those are old and no longer in stock! Was preety bummed out!!! but no worries best buy always has what you need one way or another :) lol ... left...Read More
Joseph Johnson
Joseph Johnson -Google user
2 months ago
Great experience here. We were greeted by Sam, who was personable and knowledgeable. Then Desmond, our sales associate, helped us pick the perfect phone accessory. He was knowledgeable and patient. It's definitely our favorite Best Buy.
Jessica Hall
Jessica Hall -Google user
3 months ago
Purchased Home Defense. Holiday weekend no crowds. Very friendly staff asking if I needed help. Self check very easy with staff to help if needed. Of course I bought other items along the way.
Lanie P
Lanie P -Google user
3 months ago
I could NOT get my camera on my laptop to work for the last several assignments. Changed the camera settings, turned off the security features in case that was blocking the 3rd party from accessing the camera, made multiple call to multiple help desks...Read More
Hadi El-Achkar
Hadi El-Achkar -Google user
5 months ago
Great store manager and crew Also the review left by “mr byounessi” a week prior to mine has been reported for harassment. Dimitri is great you must have been tripping to get kicked out go to a pawnshop for a used tv
Thomas Taylor
Thomas Taylor -Google user
a month ago
Great service. I returned an item without any questions.
Mike Dunn
Mike Dunn -Google user
7 months ago
This BestBuy rocks 🎸 for us. The service team has always been friendly and helpful. 👍 In our modern society you are obligated to do your own due diligence... you research what you desire, then come in to discuss with the BestBuy experts. ...Read More
Nicholas Alexander
Nicholas Alexander -Google user
6 months ago
There was only 1 of what I was looking for in the entire store. A young gentleman scoured the entire store until he found it for us. Customer service is a lost art, so it was nice to see someone go above and beyond!!
London Durrah
London Durrah -Google user
2 months ago
One my favorite place best seafood boil and there so kind to me really appreciate it
Pelecia Patton
Pelecia Patton -Google user
5 months ago
Best Buy is one of the few stores that has GOOD customer service. I am grateful for their concern, staff who are always willing to help you.
MZ’s Beauty Hair Salon
MZ’s Beauty Hair Salon -Google user
3 months ago
I love it. It's my favorite store, most of my electronics come from there.
Patrick Collins
Patrick Collins -Google user
3 months ago
They had what I came for. Was in and out besides being asked a million questions at the register for no reason. I was just trying to buy a kids toy.
Annette Smith
Annette Smith -Google user
9 months ago
I would give this location 10 🌟! I visited the location on December 14, 2024. I was greeted as soon as I stepped in the door and given directions as to where I needed to go. When I arrived at the customer service desk for...Read More
William Schott
William Schott -Google user
2 months ago
So nice to have a local electronics store with people to help you!
Rawan Ayad
Rawan Ayad -Google user
9 months ago
Excellent service! Gibran was incredibly helpful and ensured my visit went smoothly from start to finish. He took the time to address all my questions and made the entire experience enjoyable. I highly recommend!
R K
R K -Google user
Edited 7 months ago
Awesome experience with Jalen in the cell phone department, he took good care of us! And I love the fact he was transparent during our new wireless purchase!
joey chebli
joey chebli -Google user
3 months ago
Good prices open box items very good deals
Amar Mourad
Amar Mourad -Google user
10 months ago
I had an outstanding experience at Best Buy thanks to Mazen! From the moment I walked in, he was incredibly helpful, knowledgeable, and genuinely eager to assist. He took the time to understand exactly what I was looking for and made thoughtful recommendations without pushing...Read More
Mike Siegwald
Mike Siegwald -Google user
a year ago
The new bestbuy is much improved from the old days. No complaints. …
Rhonda Johnson
Rhonda Johnson -Google user
a year ago
Both Brad and Skyler were great. They represent Geek Squad in a positive, friendly and professional manner. I really appreciate the quick turn around time to have my new laptop ready with all my data migration, install of new software, etc. Keep up the great...Read More
Priyanka Singhvi
Priyanka Singhvi -Google user
11 months ago
Nafa was amazing. Super helpful, patient and kind. He knows his stuff and always lends a hand. No matter how difficult the ask. I highly recommend asking for him him if you need some advice. Nafa you are a legend. Always stay the same!
Abbas Majed
Abbas Majed -Google user
9 months ago
It’s the best place from the name for electronics and they have staff who understand their products and serve you their best knowledge and what could work for you. The membership is also good idea for discounts and return options
willie brooks
willie brooks -Google user
3 months ago
Great experience customer service was awesome
David Michael Smeenge
David Michael Smeenge -Google user
a year ago
I needed a few odds and ends to help out a local organization with a computer and monitor set up. They had the adapters I needed on the shelf and I was able to get in and out in five minutes. Beat Amazon's prices. No...Read More
Wadood Al Mawri
Wadood Al Mawri -Google user
a year ago
My favorite guy in the store is the curly haired geek squad person! He’s professional, and really quick with hardware & software. Installed my SSD in less than 10 minutes, so glad I got Total Tech. …
Derek Seed
Derek Seed -Google user
5 months ago
Abe F. did a fantastic job helping me out! Thank you!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments