Extremely frustrated!! Loved coming here for the football games and the food was always very good. This is not the first time we've ordered delivery and our order is usually messed up, something forgotten, received item we didn't order, would call and ask...
Read MoreExtremely frustrated!! Loved coming here for the football games and the food was always very good. This is not the first time we've ordered delivery and our order is usually messed up, something forgotten, received item we didn't order, would call and ask to speak with someone in the kitchen or a manager and you either sit on hold or get hung up on.
However tonight I believe will be the last time we go back or order online - Ordered 2 bacon cheeseburgers, absolutely no seasoning and one burger came with only "1" patty, ordered a side of onion rings - only received I think 6 with the spicy ranch and ordered an additional spicy ranch (didn't receive either) Fries that came with the meal weren't even cooked completely!
Again call them up ask for someone in the kitchen or a manager, stated I wanted to speak with a manager, was told Manager may not be available - someone came on the line and then hung up on me, tried calling back right away and no one would answer the phone - Who does that, believe me this is not the first time this has happened and we always give credit where credit is due, promoted the establishment to many of our friends, etc. this I can't accept - extremely disappointed, don't companies know that word of mouth means everything these days. As much as we enjoyed going there, we won't be returning and won't be making any recommendations.
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