This is in response to the below review by Marty Hinz (MD) : I was at this restaurant Friday night and personally witnessed the events you are describing. What you have written here is not an accurate account of what actually took place. From the...
Read MoreThis is in response to the below review by Marty Hinz (MD) : I was at this restaurant Friday night and personally witnessed the events you are describing. What you have written here is not an accurate account of what actually took place. From the moment you arrived, your behavior toward the staff was rude, dismissive, and overbearing. The young hostess did her best to explain the seating situation, yet you repeatedly raised your voice and treated her with hostility.
When the manager stepped in to try to de-escalate things, you only escalated further. On two separate occasions, I saw you become physically threatening toward the manager, leaning in and using your size to intimidate him. Despite your behavior, the manager remained calm, respectful, and professional in every interaction. At no point did anyone touch you or handle you in any way.
It was very clear to me as an onlooker that the staff was making every effort to manage an uncomfortable situation while you were intent on creating a scene. Your description of being mistreated as an “elderly handicapped customer” is simply not true. What actually happened is that the employees handled themselves with remarkable patience and restraint in the face of your repeated outbursts.
As a fellow customer who had my meal disrupted by your actions, I feel it is important to set the record straight. The staff did nothing wrong and, in fact, should be commended for how well they handled an extremely difficult situation. I have already provided my name to the restaurant so that, if necessary, they have an independent witness account of your behavior. You sir should have better self-control as a doctor...Quack Watch!
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