I have been to Fleming's many many times over the years and I must say it's consistently an awesome experience. The food is great, the service is prompt, attentive and kind. The overall experience is so good that you keep coming back and back again....
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I have been to Fleming's many many times over the years and I must say it's consistently an awesome experience. The food is great, the service is prompt, attentive and kind. The overall experience is so good that you keep coming back and back again. I must say that my most recent experience on Monday night was 10 times more amazing if that's even possible. Michelle was our server and Alfonso was the manager on duty. I always order the same starter, a Wedge Salad and ask for it to be chopped and tossed in the dressing so I don't make a complete mess of my plate, table and clothes as I try to carve it up like a turkey at thanksgiving. For the first time EVER at ANY restaurant I was offered this suggestion from Michelle, "Sir, would you like that to be chopped and tossed in the dressing so you can enjoy it from start to finish without making a mess?" It may seem like a simple ask but like I said, no one has ever offered it to me proactively. And it didn't stop there... After my business colleague and I chose our items for dinner, she had suggestions for each option offering her own personal preferences and suggestions. It's a good thing she wasn't offering a watch, car and house because I think we would have purchased everything she was selling. Throughout the entire meal she came by a dozen times. Sometimes she would ask if we wanted refills on drinks or bread and other times just checking in on our progress. She didn't even ask anything most of the time but if she saw something amiss, she anticipated and solved it passively without interrupting our conversation.
Anyway, the food was great, the value was perfect, but what really made the night was Michelle's top level service throughout the meal. Thank you for making it great!!!