Reviews (909) 884-2553 Call Direction Website Photos About
Call Direction Website Reviews

About

El Pollo Loco is a mexican restaurant in San Bernardino, CA.

El Pollo Loco Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.2
(674 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
T H
T H -Google user
Edited a year ago
This El Pollo Loco was on point! Great service food was hot and fresh. Order was received in a timely manner. The order was filled correctly. Overall, it was a great spot for some grilled chicken.
Take outDinner$10–20Atmosphere: 3Salads, Tostada Salad, Mac & Cheese, 2 Piece Combo, Mashed Potatoes, Creamy Cilantro Dressing, Loco Salad, Chicken as Food
Stephanie
Stephanie -Google user
4 years ago
8.12.21 @6pm - We ordered double protein bowl and a 3-piece meal with flour tortillas, rice, pinto beans. Great food at a great price ($13). The bowl had fresh avocado and large chunks of chicken breast. I would eat here again.
Take outDinner$1–10
Rob Anaya
Rob Anaya -Google user
a year ago
Wow. Not going to lie wasn’t expecting much considering the city it’s in. This place was immaculate coming in (around 10:30). Got myself the 5 dollar bowl, and let me tell you!! It was DELICIOUS. Chicken was fresh! Not just the burnt ends i get...Read More
Dine inLunch$1–10Atmosphere: 5TortillaSomewhat difficult to find parkingFree parking lot
matias ortiz
matias ortiz -Google user
7 years ago
This place employs very friendly staff. 2 piece chicken with 2 sides, tortillas and drink for $5!!! With coupon is a steal👍🔭 …
Bob
Bob -Google user
6 years ago
Love grilled chicken with several choices of awesome healthy sides and salsas. Clean restaurant and fast service.
Will Bill
Will Bill -Google user
Edited a month ago
Love coming in here and have been for over 4 years. Looking at my beautiful cashiers, greated with a smile, received food fast, and tastes excellent. What more could you ask for. Your Security Gaurd ;-)
Atmosphere: 5
Cisco Garcia
Cisco Garcia -Google user
6 months ago
On 3/27/2025 went for some lunch, the cashier guy was really friendly not just with but other customers ahead of me. Clean and all the workers seemed to know what they were doing just working. Definitely will be my go to Pollo Loco.
Atmosphere: 5
Paul Soto
Paul Soto -Google user
2 months ago
If you have a limited amount of time for you lunch hour, this place is highly recommend for fast service.
Dine inLunch$10–20Atmosphere: 5No wait
Marlyn Ibarra
Marlyn Ibarra -Google user
6 months ago
The Food was amazing, they give it very well served and everything is fresh, this is my Favorite location, also because the customer service is amazing, the workers always have a great attitude and they always offer the good deals they have, I definitely recommend...Read More
Dine inLunch$1–10Atmosphere: 5Tostada Salad, Avocado Salsa Hot, Grande Avocado Chicken Bowl, Chips and Guacamole
Shay Sudduth
Shay Sudduth -Google user
6 months ago
I am writing today to share my experience with recent visit . I received great customer service . Felipe not only took our order with great customer service but also walked it over to our table . We always have a great experience and definitely...Read More
Atmosphere: 5
hector trujillo
hector trujillo -Google user
6 months ago
My family and I eat here once to twice a week. Food is always fresh and tasty. Service is fast, dining are is always clean and employees are always welcoming.
Dine inLunch$10–20Atmosphere: 5
Andrew Padilla
Andrew Padilla -Google user
a month ago
Always hits the spot. Got one of the Fire Grilled Combos because I'm on a budget but it's still filling.
Dine in$1–10Atmosphere: 5Quiet, easy to talkSuitable for all group sizesHighly recommend
1984wasthere
1984wasthere -Google user
a month ago
Friendly staff, fast service clean bathroom, great food
Jeanne Leyva
Jeanne Leyva -Google user
4 months ago
Excellent food, the chicken wasn’t dry. Got my food super quick.
Christian Vallejo
Christian Vallejo -Google user
Edited a month ago
Great food and great management love coming to this location would definitely recommend
Food: …
Diana Davila
Diana Davila -Google user
6 months ago
Love coming here, Sofia is always welcoming and very helpful. I come here very often. Thank you Sofia.
Andy Au
Andy Au -Google user
5 months ago
El Pollo Loco got to be as successful as it is because it's taste that matters
Mark Salgado
Mark Salgado -Google user
a year ago
Good service, friendly staff. Got food in a very timely manner. Clean store. Love to come here a couple times a week. Keep it up El Pollo Loco
rehaan panjshere
rehaan panjshere -Google user
4 months ago
Really great place love the food and service
Take out…
Richele Case
Richele Case -Google user
Edited 2 years ago
I order there 3-4 times a week. Great service, and a employee named Phillipe, who has great customer service every single time helps to make sure my crazy order gets done correctly. But all the other staff are super friendly and SUPER …

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Comfort food
check icon Healthy options
check icon Late-night food
check icon Quick bite
check icon Small plates

Dining options

check icon Lunch
check icon Dinner
check icon Catering
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Free street parking
check icon Parking