Reviews (818) 897-8968 Call Website Photos About

El Pollo Loco in Pacoima

Is this your business?

3.8 (1290)

Mexican Restaurants Caterers Chicken Restaurants Fast Food Restaurants

Call Direction Website Reviews

(818) 897-8968 Direction Website Reviews

About

El Pollo Loco is a mexican restaurant in Pacoima, CA.

El Pollo Loco Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

3.8

(1290 Reviews)

[bip_review_summary]

Leave a Review

Mia Alcala-Vasquez -Google user

2 years ago

Such good service compared to other el pollo locos i’ve been to. Thank you specifically to Joe for helping me so much, managing everything so well! So yummy chips

LJ V -Google user

6 years ago

Great place for a great selection of food. Too bad customers mess up the salsa bar. It was gross today. But still a go to spot

Rob Roe -Google user

3 months ago

I had drive through. Pollo Loco has gotten my order correct almost every single time for 40 years. Probably the best fast food ever!

Lunch$10–20Service: 5Reservations not required

Natalia Dominguez -Google user

7 months ago

When I got there I was greeted and the employee was helpful answering questions as it was my first time at this chain. I ordered family meal with habanero salsa , The mac n cheese was pretty good, and the coleslaw . Definitely I’m...Read More

Dine inLunch$10–20Atmosphere: 5Grilled Chicken, Burrito, Avocado, Chicken Avocado, Classic Tostada Salad, Chips and Guacamole, Nachos, Chips, Chicken Avocado Burrito, 2 Piece Leg & Thigh Chicken Combo, Tortilla, Paquete Familiar, 3 Piece Leg & Thigh Combo with Avocado Side Salad, Stuffed Quesadilla & Taco Al CarbonPlenty of parking

Martin -Google user

6 months ago

The chicken is cooked perfectly and the service is fast. The manager is friendly and flexible to customers requests.

Take outLunch$10–20Atmosphere: 5Grilled ChickenPlenty of parkingFree parking lot

Pradicy -Google user

a year ago

I just want to start off by saying wow! Five star for their manager Angel. Wonderful job in drive thru, if I’m being honest, best customer service I could ever gotten. Very specific with the order, repeated it back very well. Best of all he...Read More

Take outLunch$10–20Atmosphere: 5Burrito, Classic Tostada Salad, Chicken Avocado, Shredded Chicken NachosPlenty of parkingFree parking lot

Tracey Carranza -Google user

Edited a year ago

Drive up teller with piercings was rude, says we needed to order extra onions in a bag I ahead of time after she put us on hold while taking our orders twice. Didn’t even have a chance to tell her about extra onions. Manager was...Read More

Take outLunch$20–30Atmosphere: 1Chicken Avocado

Pete Frank -Google user

2 years ago

Amazing food, amazing managers, amazing everything. All other establishments have been lazy and the service was unsatisfactory. A refreshing feeling came over me when I started coming to this location. I have to really commend the workers however, for providing such an experience. Thank you!

Dine inLunch$10–20

Cerberus Loyalist -Google user

a year ago

the staff was incredible nice and quick. the food was delicious and reasonably priced. I can't praise the day shift enough!

Take outLunch$20–30Atmosphere: 5Grilled Chicken, Chicken Avocado Burrito, Classic Tostada Salad

Stacey Hansen -Google user

2 years ago

In the heart of Los Angeles, El Pollo Loco stands as a beacon of authentic Mexican cuisine that never fails to impress. From the moment you step inside, the vibrant aromas of grilled chicken and savory spices envelop you, promising a delightful culinary adventure. One of the standout features at El Pollo Loco is their family dinners, a generous feast that caters to every member of the clan. The Family Chicken Meal, with its tender flame-grilled chicken, is a true centerpiece that captures the essence of traditional Mexican flavors. Accompanied by an array of delectable sides, from the flavorful Spanish rice to the zesty beans and warm corn tortillas, it's a feast that brings loved ones together over a shared love for delicious food. In the midst of this flavorful journey, our dining experience was further elevated by the exceptional service provided by our charming waitress, Carmen. With a warm and welcoming demeanor, Carmen attended to our needs with grace and enthusiasm. Her knowledge of the menu and her genuine passion for the cuisine shone through as she expertly guided us through the options and offered helpful suggestions to tailor our meal to our liking. The ambiance at El Pollo Loco is inviting and family-friendly, creating a welcoming space that encourages diners to relax and enjoy the company of their loved ones. The colorful decor and upbeat music add to the lively atmosphere, making it an ideal spot for gatherings and celebrations. As we concluded our delightful meal, we couldn't resist indulging in some of El Pollo Loco's irresistible desserts. The Churros, with their crispy exterior and soft, cinnamon-infused centers, were a sweet finale that left us with a smile on our faces. In conclusion, El Pollo Loco in Los Angeles is a haven for those seeking a taste of authentic Mexican cuisine. From the mouthwatering family dinners that bring loved ones together to the exceptional service provided by Carmen, our dining experience was nothing short of delightful. So, whether you're craving a flavorful meal with your family or simply looking to indulge in the best of Mexican flavors, head to El Pollo Loco for a taste of tradition that will leave you coming back for more. ¡Buen provecho!

Dine inDinner$20–30Atmosphere: 5

Above Success -Google user

Edited 5 years ago

The Food is delicious and the staff is attentive to customers needs. The restaurant could use a dou le drive thru since it is often backed up as you would expect with a El Pollo Locco that is focused on Quality, Juicy Chicken that is...Read More

Glenda Melgar -Google user

2 years ago

The family feast is the best special for family includes 4 churros and a large salad the chicken was delicious. Manager Jorge definitely know how to manage the store. He help me to choose this orde

Guy Farley -Google user

a year ago

This El Pollo Loco never fails to impress! Their flame-grilled chicken is tender, juicy, and bursting with flavor.

Tara Tidoni -Google user

2 years ago

It was good and the younger men working the front register and putting out food orders were polite, friendly, helpful and productive. Overall I really like this location.

Wbi Newberry inc -Google user

a year ago

Ivan at the drive thru was very polite and helpful food was hot and ready very fast in and out great job thank you 👍 …

gabriel g -Google user

2 years ago

I love it its very affordable the workers are nice food is made quickly and the cashiers are super patient for you to order and if you ask for coupons from their desk sometimes they'll give them to you

Alondra Ortiz -Google user

3 years ago

the service is good.. the food is good we ask for juice chicken and it was pretty fresh.. it takes some time to get your order but is worth it.. you will get some fresh cook chicken..

CollaredJam 1645 -Google user

2 years ago

Customer service is really good. Especially the manager Johnny he is always smiling one day I had a little problem and he helped me. Very good customer service in this location I really recommended.

Danny Urquilla -Google user

6 years ago

If you want to have a nice family dinner without the hassle of cooking this is right place. Grill chicken always tastes great and don't forget to grab green sauce, it makes the chicken taste better and it is not spicy.

Angel Melgar -Google user

2 years ago

I went to el pollo loco in my break I pass for the drive thru and I order a avocado burrito it was very fast I think it didn’t take 2 minutes when my order was ready the manager Jorge is very kind and professional...Read More

Features

Service options

Curbside pickup

No-contact delivery

Delivery

Drive-through

Takeout

Dine-in

Highlights

Fast service

Popular for

Lunch

Dinner

Solo dining

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Offerings

Comfort food

Healthy options

Late-night food

Quick bite

Small plates

Dining options

Lunch

Dinner

Catering

Counter service

Dessert

Seating

Amenities

Restroom

Wi-Fi

Atmosphere

Casual

Trendy

Crowd

Family-friendly

Groups

Tourists

Planning

Accepts reservations

Payments

Credit cards

Debit cards

NFC mobile payments

Children

Good for kids

High chairs

Kids' menu

Parking

Free parking lot

Free street parking

Parking

People Also Search

Mexican Restaurants Caterers Chicken Restaurants Fast Food Restaurants

El Pollo Loco in Pacoima

Contact

About

El Pollo Loco Review Summary