Terrible, terrible hotel. Looks nice, but is truly awful.
Firstly, the staff, grumpy on the front desk, unwilling to help with basic requests. Firstly saying I checked in on the wrong day. I hadn't, they couldn't read their own bookings.
Secondly, the frankly terrible music by the...
Read MoreTerrible, terrible hotel. Looks nice, but is truly awful.
Firstly, the staff, grumpy on the front desk, unwilling to help with basic requests. Firstly saying I checked in on the wrong day. I hadn't, they couldn't read their own bookings.
Secondly, the frankly terrible music by the pool, a "DJ" playing dreadful house music all day, not only is it dated, this place is not Ibiza, turn it down or even better OFF.
Thirdly, on arriving a group of adults were drinking whiskey from a bottle in reception. Really sets the tone, hotel didn't care.
Room wasn't ready past check in time either, so we were moved into a suite with no bed for our daughter. She had to sleeping on a knackered old roll bed with a mattress less than an inch thick.
To add insult to injury, these fools charged me TWICE for the same room, I've emailed with a vein hope they might refund me, but realistically I am doing a charge back as they were so rude when I was there.
And let me finish on the front desk, there were no towels by the pool. I called 3 times, then eventually walked to the front desk to ask for some. The lady on the desk took GREAT offence to me asking for towels 3 times over TWO HOURS and told me it wasn't her problem. Well, I guess it is, here's my review of you. They also accused me of smoking in the room! i've never smoked in my life and there was a three year old in the room. UNACCEPTABLE
Truly terrible hotel. There are better options within 500 yards on the same street. Avoid.
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