I am a senion recovering from a stroke. I cannot sit at a computer researching the web for information.I buy a lot from Aldi, using instacart. Now I want to ask a question from a live person. But, in the spirit of ACTUAL customer service,...
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I am a senion recovering from a stroke. I cannot sit at a computer researching the web for information.I buy a lot from Aldi, using instacart. Now I want to ask a question from a live person. But, in the spirit of ACTUAL customer service, there is no way to call anyone in the company.The excuse givin by a recording is to have no telephone numbers saves them money so they can pass the savings to to the customer. Then they refer you to the website for information.As a disabled senior, this is a slap in my face. With all th orders I have made with Aldi, I would EXPECT much better customer service,I came from using Srouts. But I was told by the district manager at Sprouts that when I buy grass fed hamberger, it actually is grass FINISHED , not grass fed through its life. Which is a deal breaker.Since Aldi does not seem to cars about seniors that have a hart time having to read information online,I have been using Aldi for about three months. But if I cannot know if this is grass fed or just grass finished, I will have to go back to Sprouts. For my health.No wonder frass fed beef is so heap, it is a lie that it is grass fed, rather than what it actually grass finished. A trick, since the packaging never says it is only grass finished,Good bye Aldi. You intentionally cheated me by misrepresenting the items. What else do you lie about?