Reviews (828) 299-3788 Call Direction Website Photos About
Call Direction Website Reviews

About

Lowe's Home Improvement is a home improvement store in Asheville, NC.

Lowe's Home Improvement Review Summary

The summary was generated by AI, based on reviews.

Lowe's Home Improvement at 89 S Tunnel Rd offers a wide selection of home improvement products and services. Customers praise the friendly and knowledgeable staff, competitive prices, and convenient location. However, some reviewers mention issues with product availability and long checkout lines.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Facebook Reviews: 4.5/5

Trustpilot: 4.1/5

Better Business Bureau: A+

Initializing review summary...

Reviews & Ratings

Leave a Review
4
(1712 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
BeLoved Asheville
BeLoved Asheville -Google user
a year ago
We love our hometown Lowe's! They make the job easy by supporting our supply needs, helping to problem solve, and making sure we have our orders in well in advance of the job. They treat us like family, are always welcoming and go...Read More
hope bishop
hope bishop -Google user
5 years ago
Beautifully decorated w/ super helpful staff. Went here for Masonry supplies w/ my boyfriend & was pleasantly surprised at the variety of Christmas- Holiday supplies from big lawn Santa balloons, 🌲 s, kids & adult plastic sleds & sssooooo many decorations for the house!...Read More
Kristi Swartz
Kristi Swartz -Google user
a year ago
I purchased Whirlpool range model WFE505W0HB on February 5, with an estimated delivery date of May 7. I received a call from Lowe's on May 6 advising the range was not in and that they would call me the following week with any information they...Read More
Lauri Rickman
Lauri Rickman -Google user
a year ago
Absolutely appalling delivery service and customer care for resolving problems. We ordered an oven range recently. It took 5 tries, almost 3 weeks, and many customer service or manager calls to finally get it delivered. Then, they didn't properly finish setting it up and didn't take...Read More
Kelmie Bigelow
Kelmie Bigelow -Google user
9 months ago
Picked up some great deals on reeds here and some 4th of July red white and blue lights.
Mary Lou Travis
Mary Lou Travis -Google user
2 weeks ago
I love the app. Employee GRACE loaded my vehicle with 12 bags of farmer green topsoil. Excellent. I’m alive. I’m here to LIVE.
Sharon Owen
Sharon Owen -Google user
2 years ago
Ordered a microwave on-line for curbside pickup at the East Asheville Lowe’s. It was ready almost immediately, and the associate loaded it into my vehicle as soon as I notified the store of my arrival. Couldn’t be more pleased with this experience!
Jen Hoehne
Jen Hoehne -Google user
2 weeks ago
So incredibly happy that the east side Lowe's is open for business once again! Always a pleasure shopping in this store. The garden center is my kryptonite - in the best way possible.
Mark Brousseau
Mark Brousseau -Google user
2 weeks ago
Store was well stocked, staff were knowledgeable or had access via phone to find a product if asked. Good luck to Lowe's here in Asheville. We appreciate you!
Cameron Ogren
Cameron Ogren -Google user
3 weeks ago
The store is back open and freshly remodeled from Hurricane Helene. Tons of products from home improvement to garden supplies & everything in between. Lowe's employees are helpful and eager to assist. Grace works with delivery trucks & order pulling, she's amazing!
Rebecca Stephens
Rebecca Stephens -Google user
2 weeks ago
I went to this location today to support their reopening. I was interested in purchasing a firetop table and chairs that was damaged a little, I dealt with manager Shaun which was very rude to me. I will continue to do business with home depot...Read More
Joe Barrett
Joe Barrett -Google user
a week ago
Arrived on May 12th at 9:10am. Everything looked Brand New. Walked directly to Kitchen help desk with question, food grade bin, was directed to aisle and rack number. Super efficient. Was rungout by Laura, she was kind, precise, and exact! Travel to and from on Swannanona...Read More
Lauren Lagrave
Lauren Lagrave -Google user
3 weeks ago
What an absolute pleasure it is to walk through the welcoming doors of EAST ASHEVILLE LOWES after Helene ravaged the store! Seven long months later, we witness a remodel that is spectacular! Wider aisles and bright smiling faces greet you. KITCHEN/ BATH/APPLIANCE showrooms are...Read More
nicholas crowder
nicholas crowder -Google user
3 weeks ago
A high water mark on the wall would be a nice visual. Also the main checkout is those stupid self serve kiosks. I did not see many employees.
Brandie Rengen
Brandie Rengen -Google user
a week ago
I can get lost in here, but you will definitely find someone who is willing to help find what you need...
Megan Alissa
Megan Alissa -Google user
a year ago
I went in to buy a patio set that my normal Lowe's didn't have. David was attentive and friendly. He used a machine to help him lift the box off the shelf and loaded it into my trunk for me. He was kind and personable....Read More
Lauren B
Lauren B -Google user
a year ago
I came in for lumber. There’s no associates to help, and the product was moldy twisted and picked over as usual. I haven’t been able to actually get help in this store since 2021. Your customers have become so unhappy that you have put up signs...Read More
Sue Karber
Sue Karber -Google user
10 months ago
Don’t buy cabinets from Lowe’s! I’ve had a horrible experience ordering cabinets from Lowe’s. The manufacturer fraudulently advertises their turn around time, Lowes isn’t aware of the length of time it takes for cabinets to actually get delivered, the manufacturer doesn’t respond and...Read More
Merlin Armstrong
Merlin Armstrong -Google user
10 months ago
Prices for deck boards at checkout were significantly higher than the prices advertised and displayed, and the guy at the register would not stop pushing me to apply for the Lowe's credit card, even after explicitly stating I was not interested. Not good at all!
Jackie Willsey
Jackie Willsey -Google user
11 months ago
I went in last minute to buy a grill after mine quit working right before a cookout! He helped me choose one already assembled and even helped load it onto the truck and tie it down. Thank you so much for all your assistance, David!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards