Northern Nevada HOPES has received praise for its compassionate and non-judgmental staff, who provide personalized care and attention to patients. The clinic's facility is modern and clean, with comfortable waiting areas and private exam rooms. Many patients have reported positive experiences with the clinic's sliding fee scale, which makes healthcare more accessible to underserved populations. Additionally, Northern Nevada HOPES offers a wide range of services, including primary care, dental care, and behavioral health services, making it a one-stop-shop for patients' healthcare needs.
Some patients have reported long wait times and difficulty getting appointments with certain providers. A few reviewers have also mentioned that the clinic's phone system can be frustrating to navigate, leading to long hold times and disconnections. Additionally, some patients have reported that the clinic's billing process can be confusing, leading to unexpected charges or errors.
Healthgrades: 4.5/5
Zocdoc: 4.4/5
Google Reviews: 4.3/5
Yelp: 4.2/5
Facebook Reviews: 4.5/5
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Accepts new patients
Appointments recommended
Offers free or low-cost care based on individual circumstances