Yesterday, I walked into T MOBILE, & got the greatest experience 😃ever, from a phone company. The atmosphere was clean, the vibe was great, 💯as soon as a walked in, I was greeted with great eye contact, 👀beautiful smiles.💋 I will admitt, i was a...
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Yesterday, I walked into T MOBILE, & got the greatest experience 😃ever, from a phone company. The atmosphere was clean, the vibe was great, 💯as soon as a walked in, I was greeted with great eye contact, 👀beautiful smiles.💋 I will admitt, i was a bit frustrated🤔 at first, because there were a lot of customers before me.(which is a good thing) (Smh) 😔along was a good friend of mines, (so we chatted) while waiting, the assistant manager told me I'll be seen soon. I was greeted by the assit. Manager Ross, (*Ross Boss*)🫠I told him what I needed, him and his team got me RIGHT! (NEW PHONE/ UPGRADE) Not alone, did I get what I needed, he explained and gave me other options/choses about benefits. He told me about other services that i could get, which was really helpful. I never got this type of help from past phone companies, Ross, boss (NEW name I gave him) helped me to retrieve data on my old phone, and transferred everything to my new phone, (I was concerned that i wouldnt get my personal, important data onto the new phone). It took a minute, but he did it. He explained all the questions and concerns I had, even the other team associates helped out, Thank you, Mr. Terrance, Mr. Kevon, & Ms. Yomi. The perfectionism, skills with technology was on Beast mode, 💪 on point, friendly and straight to the point. Theirs a lot of benefits with the plan I chose, and I got a great upgrade. Also, I was told, every Tuesday, the customers get gifts.i will be looking forward to that! 😃Long story short, i apperiacte the time Ross, & Terrance, & Team, took to care for my needs. Im pretty sure the other customers felt the wonderful experience as well. Yomi, also jumped in and asked if we needed any help, (GREAT TEAM). Thank you so much to the team, UPTOWN BAYBaaa,,, ayyeeeee! You guys were very helpful and I will definitely come back for more services. 10 Stars🌟 for me! 💪 🙏 ❤️ $$