I had a good experience with the attorney Aaron Easton and one other person that I spoke to back in August - September 2024 timeframe when their payment system wasn’t pulling payments from my son’s account, and I called to let them know. When half...
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I had a good experience with the attorney Aaron Easton and one other person that I spoke to back in August - September 2024 timeframe when their payment system wasn’t pulling payments from my son’s account, and I called to let them know. When half of a payment was pulled out this month (Dec 2024), I called to verify that my son was in good standing with payments and asked for copies of payments and payment dates to verify against his bank account to make sure both accounts matched. When I saw interest was being charged, I called back to let them know that there was never any talk about interest and that I called later in the year because of their payment systems stopped pulling payments from his account. I was told by “Bee” that Wirth Firm didn’t even do payments, but Aaron worked his own cases and that she would call him to see if he could take them off for me. I then asked once the interest was taken off, what would the amount be in total that he would owe for next month? She then got extremely rude saying she was going to recommend to Aaron that he DON’T take the interest off because the firm doesn’t do payment plans and they preferred a full payment. I, again, explained that it was Aaron that offered the payment plan after I put a 1k retainer down. I was then told by her that I was speaking over her when she was speaking over me. I told her that she was being extremely rude, and she told me “No, I’m being a matter of fact” and that she isn’t taking anything personal because she looks at numbers all day and knows nothing about the case or my son. I then told her that I’m taking it personal because first you say you’ll call and ask for the interest to be taken off and then, I don’t know if ego flew in, you told me you were going to recommend the interest stay on and that the full amount be paid. She then told me she was going to call Aaron and see what he wanted to do, and I said okay. After we hung up, she called me back and told me that she, Aaron and the firm thought it was in the best interest of the firm that we cut ties and be done with this business relationship, which at that point, I was completely fine with because I had only been trying to make sure my son didn’t go into default with Aaron or the firm and at no point was I trying to be difficult with Bee until she raised her voice and was extremely rude. I’ve worked in accounting for many many years and never, and I mean never, have I been rude or spoke to a client or vendor the way that Bee spoke to me. I wouldn’t recommend Wirth Law Office all because you have to deal with Bee.