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AutoZone Auto Parts is an auto parts store in Hampton, VA.

AutoZone Auto Parts Review Summary

The summary was generated by AI, based on reviews.

This AutoZone Auto Parts location at 101 Marketplace Dr receives high praise for its knowledgeable staff, wide selection of auto parts, and competitive prices. Customers appreciate the store's cleanliness and organized layout, making it easy to find what they need. Overall, a reliable and convenient option for auto parts and accessories.

Review Rating Chart

Google: 4.4/5

Yelp: 4.2/5

Facebook: 4.5/5

TripAdvisor: 4.1/5

Trustpilot: 4.3/5

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Reviews & Ratings

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4.6
(174 Reviews)
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Rich Croes
Rich Croes -Google user
Edited 2 years ago
Stopped in for check engine light issue and was assisted with OBD2 scan. Guy was extremely helpful and proud of AutoZone said they have been in area for three years.
J.A. Smith
J.A. Smith -Google user
2 weeks ago
Clean store Pleasant atmosphere Helpful and attentive staff. Rob is a great manager who places the needs of his customers as a priority. He takes time and explains everything in great detail, and has a pretty positive outlook. As a commercial account holder, it's important to have a...Read More
April Godwin
April Godwin -Google user
2 months ago
Eric Nelson at Auto Zone five stars for great customer service and guiding me to fix my own car. Sharing his knowledge is a Godsend. So great to have learned from him. Also five stars for the Auto Zone location. Wow another wonderful experience at...Read More
Anitra Parker
Anitra Parker -Google user
a month ago
I was on my last leg and I came here my car battery was dead I had to go get my son from daycare I was going through it . The manager Rob was amazing ! He helped me so much and gave me...Read More
Matt Brown
Matt Brown -Google user
2 months ago
Excellent service from Rob. He quickly confirmed that my battery needed to be replaced, showed me options and recommendations, and then installed it. All in less than 20 minutes.
jef reagan
jef reagan -Google user
6 months ago
I’ll drive a little extra to go to this store. They treat my wife with respect, don’t talk down to her, and are very helpful. If an incorrect part was sold to us, they would replace it with the correct part, or refund us with no problem. If...Read More
Lauren N
Lauren N -Google user
11 months ago
I was at BJs across the street getting gas, and when I went to start my car back up, it wouldn’t start. After a very nice neighbor gave me a jump, I went right across to Auto Zone and asked them to test my battery....Read More
Jessie H
Jessie H -Google user
a year ago
Went to the new one located off W Mercury Street, off of Power Plant in Hampton Virginia. I needed a new battery and hold down. The young lady that helped me was Amazing! Super nice, helpful, professional and knowledgeable. She is honestly the type...Read More
Cymone Moore
Cymone Moore -Google user
a year ago
THANK YOU! THANK YOU! TO Mr. Tony Lopez, He was truly a Godsend this evening. He was so Helpful in assisting with a tire issue... took the time, multi tasking between customers... He educated us on the purchased product and walked us through the...Read More
LoyalTee HonesTee
LoyalTee HonesTee -Google user
a year ago
Jake was amazing! I had driven all around Hampton and had gone to several different auto parts stores to have my key fob looked at and all of them told me that either they didnt provide that service or told me to just go on...Read More
Charles Felts
Charles Felts -Google user
8 months ago
this is a loonngg time coming — abt 6/7 wks ago, i had a battery problem. I heard AZ performed free chech-ups. Soo, i dropped by the Marketplace unit . . . and what a fine job Elise did! Cheerful/friendly, knew what she was doing,...Read More
Amanda Bear
Amanda Bear -Google user
11 months ago
Wonderful location, associates are very helpful and friendly. Even if the ads suggest a different price than the computer, they will make it right for you! I would give them 10 stars if I could.
Kelly Barbaree Barry
Kelly Barbaree Barry -Google user
2 years ago
Christina (Commercial Manager) was awesome! I had made the same purchase with her a few weeks back. I needed to purchase more oil and was headed back to Richmond so figured I would swing by this AutoZone again. The first time I visited this store,...Read More
Raymond Ricks Jr
Raymond Ricks Jr -Google user
9 months ago
I had a wonderful experience with a terrific salesman/mechanic Leonard D. Excellent Customer Service and is very helpful. You guys are awesome
Ang EE
Ang EE -Google user
a year ago
One of the best AZ's around. Rep Matthew D. was extremely helpful, he made it a learning experience he showed me what I needed, how it's used and even saved me money. He's a definite asset to the store #6380. He knows his job and...Read More
Antwoin Ricks
Antwoin Ricks -Google user
9 months ago
They had what I needed, and let me know how it actually fitted and worked. Unlike, Napa. Which is always closing early, and dudes have bad attitude. And I live right behind them. smh
karen barfield
karen barfield -Google user
a year ago
I got the best service here, I wish I got her name. She looked up what I needed, walked me over to the shelf, made excellent suggestions, and saved the day!
Curtis Jones
Curtis Jones -Google user
2 years ago
Rachel at the Auto zone marketplace gets 5 stars from me for her legendary customer service. I had to return a part that was defective and she handled it right away. We got the new part the next day and my problem was resolved! She...Read More
Fendi Wilkins
Fendi Wilkins -Google user
a year ago
The guy John was very professional help me wit an issue i had he handled it wit no hesitation he is the best. Very polite and friendly thanks John u Rock.
Cassandra White
Cassandra White -Google user
4 years ago
Great experience at the Marketplace location. Fast friendly service while getting my battery tested and replaced. The Parts Mgr, Chris, was awesome as was CJ(Cameron) when he changed my battery. They don't know how much they helped me the day before I was to take...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments