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About

AutoZone Auto Parts is an auto parts store in Independence, MO.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(408 Reviews)
5
4
3
2
1
[bip_review_summary]

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Travis BOWMAN
Travis BOWMAN -Google user
a week ago
Really helpful and won't try to rush you or won't try to get you to pay more than what you want to
Cruz Navarro
Cruz Navarro -Google user
5 months ago
Great customer service. Jessica is a life saver and a lot of help. She didn’t hesitate or waste time finding what I needed and even helped me install what I was needing done! Thanks!
Brian Warren
Brian Warren -Google user
3 months ago
Very helpfull with the issue that happened with me, the lady took time to pull up my rewards file so we could possibly see if one of many parts were sold to me wrong cause things werent working well and sure enough she found it...Read More
Christy Harwood
Christy Harwood -Google user
3 months ago
Great customer service! Helpful, efficient and knowledgeable! Highly recommended!
Taylor Darden
Taylor Darden -Google user
8 months ago
1/14/25 I had experienced car issues and an employee named Sarah went above and beyond to help me in every way possible. Car issues can be stressful but Sarah made my stress go away with her being positive, friendly, and helpful. I truly appreciate her...Read More
Emanuel Aldana
Emanuel Aldana -Google user
6 months ago
Very good service. we were attended very well and very kind. Nice people
Ashley Barnett
Ashley Barnett -Google user
3 months ago
The people that helped were super nice.
Alethia Mae
Alethia Mae -Google user
9 months ago
Noel Y and Jim are always so helpful. The staff are all great. Convenient they are close to home too!
gina webb
gina webb -Google user
2 years ago
I went to Auto Zone on 9/11/23 and Joseph is amazing, he went above and beyond to help me. I watch him help others just as good. Thank you Joseph 😊 to the store, please get cameras, Joseph trying to catch this guy...Read More
Christian Schnake
Christian Schnake -Google user
a year ago
I stopped at this store on 11/27/2023 because my driver’s side headlight burned out and while they weren’t able to successfully fix it, they tried everything they could to do so. One of their names was Sam but I’m not sure of the other guy’s...Read More
Michelle Dicavilo
Michelle Dicavilo -Google user
3 years ago
Brandon helped us and he was amazing. We ran the codes for the check engine light, he helped us get exactly what we needed and my car was running way better, almost instantly after we did what he recommended. Also gave a little side lesson...Read More
C Winfrey
C Winfrey -Google user
Edited 2 years ago
6/18/23 Still the best AutoZone I’ve been to. Staff is knowledgeable and very helpful! …
americancamper 21
americancamper 21 -Google user
Edited 2 years ago
I buy all my car parts here! They have everything I need and if not all I have to do is wait one day then they have it delivered! Been going here for years. Jim is a good guy and takes care of his customers!...Read More
David
David -Google user
2 years ago
Jim was amazing talk about a man with some knowledge sometimes ladies and gentlemen boys and girls you need to stop and listen to what wise man and the wise words he has for you in your vehicle remember if you come to this part...Read More
Roberta Tyhurst
Roberta Tyhurst -Google user
2 months ago
Friendly and helpful staff
njfloppyhish 5679
njfloppyhish 5679 -Google user
2 years ago
I went in to buy a bulb for my rear tail light, very fast. friendly service, PLUS+ the sales clerk at Autozone was a female, as I am female, to, She even offered to come outside and assist me in replacing the burned out bulb...Read More
concept tees
concept tees -Google user
2 weeks ago
Great variety of parts
Raymond Jones
Raymond Jones -Google user
6 years ago
Customer service was outstanding they were very helpful with information, all seem very knowledgeable. Helped me very quickly, gave me suggestions on what I needed to do and how to come back and take care of anything if I had a problem. will be back...Read More
Capri 82
Capri 82 -Google user
4 years ago
Randy is awesome. Always friendly and helpful. Jim, store mgr has always been nice to me. He is the tall guy with glasses. Good business 👍 …
Donald Osterhaut
Donald Osterhaut -Google user
a year ago
I bought replacement windshield wipers which turned out to be very effective. Friendly helpful staff.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon NFC mobile payments