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About

AutoZone Auto Parts is an auto parts store in Lexington, KY.

AutoZone Auto Parts Review Summary

The summary was generated by AI, based on reviews.

AutoZone Auto Parts is praised for its knowledgeable staff and wide selection of auto parts. Customers appreciate the prompt service and helpful advice offered by employees. The store is generally well-organized, making it easy to find needed items. Some visitors note occasional wait times during peak hours, but overall, most shoppers are satisfied with their experience and the quality of products available.

Review Rating Chart

Google: 4.2/5

Yelp: 3.8/5

Facebook: 4.1/5

Yellow Pages: 4.0/5

Bing: 4.0/5

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Reviews & Ratings

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4.3
(479 Reviews)
5
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John Wright
John Wright -Google user
Edited a year ago
17Nov23 Update: I used the Fiberglass Resin Jelly. I like it better than fiberglass reinforced body filler because it is creamier and spreds well. It is nothing like fiberglass resin. It is most like body filler with the added benefit of …
Kelly Gallardo
Kelly Gallardo -Google user
5 years ago
I had an unusual issue with my car today, but I had total confidence that the staff in AutoZone would be able to help me. I had been driving (unbeknownst to me) with a cat stuck between my grill and radiator. Great customer service, willing...Read More
Jon
Jon -Google user
2 weeks ago
This is my auto parts store, if they dont have what you need at this location, they will get it quick. Unless im in a bind and cant wait, its always worth it. Customer service has always been top notched. Thanks for...Read More
Caleb Hurt
Caleb Hurt -Google user
a month ago
Tim F. At the 120 Aand Lake location store was able to save me extensive amounts of money on something I was told I needed but did not. Greatly appreciate it.
Alexander Bush
Alexander Bush -Google user
a month ago
All of the staff were extremely helpful and friendly, knowledgeable of their products and appreciated my business
Keith Lewis
Keith Lewis -Google user
4 months ago
Travis was great. Helped me pick out the right bulb, suggested another product to help the life of my bulb, very friendly. This location is my go to place for sure!
aly whitman
aly whitman -Google user
3 months ago
Jaden was very helpful and kind! Much appreciated!!!! - two girls who had no idea what they were doing
Jakob Gibson
Jakob Gibson -Google user
2 months ago
The 2 gentlemen that helped me today went above and beyond to help. These 2 young men deserve a pat on the back
Diamond
Diamond -Google user
3 months ago
Carrie Was Amazing ! 10/10 Hands Down She Was Very Informative And Helpful. Thanks Carrie Your The Best .
Christopher
Christopher -Google user
3 months ago
Went to get a charging systems check and they were fast and efficient and diagnosed my bad alternator. Would reccomend .
Craig Usher
Craig Usher -Google user
11 months ago
Chris Dedman provided me with quick, excellent customer service. I’ve been in a bind all weekend with a dead car battery, and Chris had me in and out in 10 minutes flat! He didn't even hesitate during the downpour we had this afternoon....Read More
Ionna Karlen
Ionna Karlen -Google user
11 months ago
My battery died this afternoon and after my husband came to jump it, we figured out I needed a new one. Unfortunately, it was so dead that we couldn’t drive it across the street to this location. Steven Henderson was an absolute angel, and came...Read More
Gypsie Thacker
Gypsie Thacker -Google user
9 months ago
Worker helped me put wipers on shared tip on headlights clean store. I absolutely pleased. Very nice parts n product selection.
Shafis Doby
Shafis Doby -Google user
4 months ago
Ordered online, service was fast and efficient. My order was ready before I was. Thanks!!!
Rebecca Flora
Rebecca Flora -Google user
a year ago
During a recent trip to this store, I was greeted and waited on by the sweetest associate. He was more than willing to help me figure out the issue I was having, and what I needed in order to fix it. Matt Miller was the...Read More
Frank Blair
Frank Blair -Google user
3 months ago
Disposed of used oil and bought new oil. Sales people polite and helpful.
Karin Wilson
Karin Wilson -Google user
11 months ago
I needed a Honda key fob battery. The Honda dealer was going to charge me a lot of money. AutoZone sold me two batteries for 10 bucks, Installed the battery in my fob and showed me how to do it myself....Read More
Laura Beth
Laura Beth -Google user
a year ago
Great experience today. Courteous and kind employee. Prompt service. Had a code checked in my car. I did not feel pressured to make a purchase related to the fix although I did. I appreciated not feeling pressured. Better than expected experience and I would recommend...Read More
Shania Thomas
Shania Thomas -Google user
a year ago
I had this guy I believe his name is Adam, he was the sweetest!! He helped me find a good battery for my car bec I didn’t know anything about it. And all together just a really good guy! Keep up the good work you...Read More
Daniel Smith
Daniel Smith -Google user
a year ago
Very Good and Nice Employees that will work with you. I had some trouble with Winchester store but they even took time out to try and correct everything with me. Most definitely going to stay loyal to this store!!!!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments