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AutoZone Auto Parts in Charlotte

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4.1 (370)

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AutoZone Auto Parts is an auto parts store in Charlotte, NC.

AutoZone Auto Parts Review Summary

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4.1

(370 Reviews)

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Spencer dickason -Google user

2 years ago

Paul provided great customer service whereas I was having an issue with pricing with the manager Ricardo bc he wouldn’t honor the price that was displayed on ax air refresher for $5.99. The whole display was for $5.99 and Ricardo said someone put it in...Read More

mrs west -Google user

3 months ago

The staff was very knowledgeable about cars and car parts. They installed my battery for free, tested my electrical system and gave me resources I didn't expect to get. They support their community. Thank you Auto Zone crew on Milton

Alex Wolfe -Google user

5 months ago

Abraham D. and store manager Joseph are doing the best job for this store. I used to avoid it because the associates were always in a bad mood. Thank you for helping me figure out which brakes I needed.

Marilyn Solomon -Google user

11 months ago

Wow!!! Exceptional Customer Service I was experiencing a fuel pump issue with my car that would have costed me a tremendous amount of money. Mr Frank , Milton Rd store, recommend a product for my issue that WORKED and saved me a great deal of money....Read More

Yancey McDowell -Google user

9 months ago

Very great crew here! Shoutout to the employee Joesph. He really went above and beyond assisting me what I needed. He also installed 2 light bulbs.

Ortelio Elia Pacheco Raad -Google user

a week ago

excellent attention and service 5 star

Tanya Horsey -Google user

11 months ago

Everyone needs to really listen. Times are hard and very hard to find honest people who generally wants to be transparent and truly help you. If you need parts or just need help in the automotive department please rely on "Paul" at 3102 Milton Rd...Read More

Ryu Fan -Google user

a year ago

Chris is top tier. One of your best guys and willing to help me without hesitation. Keep this guy as he will take your business to the next level. Appreciate you for helping me with a battery swap out today

SandySandy -Google user

10 months ago

Melvin is awesome and friendly. He helped me out quickly and efficiently and he has great customer service! Thank you!

Nae Christian -Google user

a year ago

The managers here are so helpful. I came in the other day due to a blown head light on my drivers side. Both were replaced however my passenger side headlight then wasn’t working. I return today ,26 OCT 23 and the manager on duty got...Read More

Stephen Wagoner -Google user

a year ago

Wonderful experience at this store. Every time I go it is clean and the people are so helpful. They must have gone through a management change. This place is on the up and up

Kariem Mainor -Google user

3 years ago

Had the best customer service from Mr. Josh Dillon! I could tell he was busy but he was still able to come outside after they caught up. Charged up my battery for me and gave me great suggestions! Josh you the man!

Tannile Charlotte -Google user

2 years ago

I would like to express my sincerest gratitude to Mr. Anthony! Not only was he extremely helpful but he went out of his way to provide excellent stellar customer service to me and I would like to extend my appreciation to the W.T Harris &...Read More

Moses E -Google user

a year ago

This store is awesome! I have always been treated with courtesy and respect. I do recommend this special location.

Casandra Robertson -Google user

2 years ago

Paul Wallace at store 4889 was so amazing! He assisted me when he was busy with other customers. Paul was very kind and helped with charging my battery.

N A -Google user

3 years ago

I needed help to remove the bolt from my license plate to add my new renewal sticker. I stopped by today (3-6-22). Ms. Irene wouldn't let me do anything. She came out to see the size of the bolt. She loosened the bolt for me...Read More

Kendall Jordan -Google user

3 years ago

Everytime I go to this location, they are beyond helpful & so nice. They always work with you to find exactly what you need and help you save money where you can. I will drive past 2 other auto parts stores just to go to...Read More

Larry Butler -Google user

6 years ago

Had a check engine light that came. The associate was able to run a systems check and printed out a report as well. I still had to go to a repair shop since the diagnosis did not specifically detail the issue. However, it was good...Read More

Bae -Google user

5 years ago

Came in to get a new battery for my vehicle and the transaction was super easy. However, there was miscommunication that caused an issue regarding the acquisition of the battery, but as soon as the manager knew about it, he went out of his...Read More

google gram -Google user

8 years ago

Yes, I often have to wait to speak to someone, but that's because they don't rush people and give the kind of time you need. It's not reasonable to expect the kind of staffing that would eliminate waits when it's impossible to know how many...Read More

Rudy Charleston -Google user

3 years ago

Store manager Winston installed my battery personally. And Camilo was also a great help he is awesome. Great team! Will come again!

Vanessa -Google user

5 years ago

I can’t speak for the other workers but, I I say that Edgar R. Was wonderful he help me get what I needed I was in and out in under 5 minutes the store is clean just wonder service this location is a little far...Read More

Kk J -Google user

4 years ago

Great customer service! I just left here and a very nice gentleman named Fred helped me replace my directional signal bulb. Speedy and friendly service! Thanks Fred!

Frankie J -Google user

2 years ago

Could not believe this AutoZone Auto Parts has a SELF CHECK OUT!! I used to grab, run and wait in a forever line. But now I can take my time and buy stuff that I need for my car & go to self check out...Read More

Regina Smith -Google user

8 years ago

Awesome customer service!! I came in with an unconventional problem that I wasn't even sure could be solved by going to AutoZone and the representative James that helped me took the time to listen to my issue and give me suggestions on how …

Janquenetta Parker -Google user

6 years ago

Great place to get your auto parts and they gave me a reading for my truck. The workers always provide great customer service. The store is always clean inside and out. I always go here for my car or truck needs.

Peter Shire -Google user

7 years ago

Very helpful and competent staff. They replaced my battery under warranty and treated me as if I was the most important person they met all day.

Sugar Pink Boutique -Google user

3 years ago

The customer service was great! They were friendly and very helpful. Excellent management, thank you!!

K H -Google user

a year ago

Super friendly staff and very helpful too!

Valarie moore -Google user

3 years ago

That district manager was very nice he put the oil in my car and let me know it will work until I go to the oil place and get it change Good people help good people thank you

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Recycling

Batteries

Payments

Credit cards

Debit cards

NFC mobile payments

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AutoZone Auto Parts Review Summary