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AutoZone Auto Parts in Tampa

AutoZone Auto Parts in Tampa

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4 (479)

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AutoZone Auto Parts is an auto parts store in Tampa, FL.

AutoZone Auto Parts Review Summary

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Reviews & Ratings

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4

(479 Reviews)

5

4

3

2

1

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aaron harvey -Google user

3 years ago

I was struggling to find a pigtail connecter and Hakim found it for me! Also warrantied out a part that they had in stock. Great customer service and I’ll be back just for their experience. Thanks guys y’all made a parts customer for life.

Lauren Cueto -Google user

a week ago

Mekhi was absolutely amazing! He helped with finding the correct headlight and made sure it was working correctly!! Thank you so much. I will definitely return for any of my auto needs!!

Nicole C -Google user

4 weeks ago

This was already my favorite location because they’re one of the few open until 10 anymore, but today I had an issue arise with a return and my local store was absolutely no help. I came back here and the assistant manager helped me promptly;...Read More

Antonio Smith -Google user

5 months ago

J Brown helped me so much, I was waiting for 30 minutes with someone else so I ended the call and called again. When Brown picked up she was quick to help all less than 10 minutes. Great customer service from her

Kathy Rodriguez -Google user

3 weeks ago

I called for information and Ladonde went out of her way to help me! After having spoken to a dozen autozone reps, Ladonde truly stood out with her detailed and exceptional customer service! Thanks for your help, Ladonde!

David Doerr -Google user

Edited 7 months ago

Manny they need to promote you to CEO!! I watched him handle the most irate customer. This group of people came in furious, cursing, yelling, because Advavced auto parts keep selling these 6 upset customers the wrong 02 sensor. The gentleman didn’t realize he went to...Read More

Dana -Google user

6 months ago

Manager julio went above and beyond to help my old uncle because we stop be his power on the car went out. Julio identified the fuse and fixed the problem. After that my uncle decided he was going to use fix a flat and let...Read More

Ricardo F -Google user

6 months ago

I was a client that went to visit autozone today and had a very nice employee named Julio who found me with my car not working. He helped me get to autozone and helped me change my car battery. Very excellent worker!

Jonathan -Google user

8 months ago

After my car broke down in the middle of the road six blocks away I was frustrated and stranded with my three children and pregnant wife. After walking to Home Depot and spending three hours before different people in the department, they were unable to...Read More

Andris Crisostomo -Google user

6 months ago

Parts sales manager Julio really makes a difference at the store very quickly smart helpful customer service and customer care out of this world very happy with my visit

sara castro -Google user

8 months ago

I want to thank you for your service, and I want to give credit to Jiulianny E. He treated me very well and kindly. He also helped me find what I was looking for after going to múltiple stores 10/10 service

Rex Wu -Google user

a year ago

Matthew Johnson, the store manager runs a really good store here. Very professional. I needed help with my battery warranty and for some reason I wasn't in the system. They took care of me right away and honored my warranty. Him and Hector are good...Read More

Nathan Newsome -Google user

a year ago

I am a Licensed Mechanic who was performing a mobile mechanic service late in the evening for a client on 10/3/2024. I had a part seized and had to leave my tools at the work site and run over to this autozone for a part....Read More

I am a Licensed Mechanic who was performing a mobile mechanic service late in the evening for a client on 10/3/2024. I had a part seized and had to leave my tools at the work site and run over to this autozone for a part. The employee behind the counter was extremely helpful in assisting me with ensuring I had a part fully assembled before walking out the door so I didn’t have anymore surprises at the job site. When the employee saw there was no hammer in the tool cart customers are allowed to use on site, he went and got a hammer off the shelves and allowed me to use it for 2mins to finish assembling the part my client needed put together this evening. Before the employee could check me out, his manager of sorts came up to the counter being extremly unprofessional and started berating the employee for pulling the hammer off the shelves to help me. Stating loudly “If a client needs a tool that is not for rent, they must pay for it.” Then this extremly unprofessional berating manager of sorts had the nerve to address me infront of his employees and other customers stating “Do you understand sir?”….. I attempted to commend the employee for going the extra mile in helping a mechanic finish a job for a client, and made it very clear to the manager based on the circumstances that I didn’t feel the employee did anything wrong. QUESTIONS FOR THIS AUTOZONE TO CONSIDER>>> 1. Why is a common auto tool such as a sledgehammer or rubber mallet not apart of the basic toolcart that clients have access to for simple on site repairs??? 2. Why were employees being berated in front of customers by an extremely unprofessional manager??? 3. Does Autozone not believe in correcting employees in private to avoid embrassing employees in public? 4. Who in the world though it was wise to place such a unprofessional individual in a position of management who though it was a bright idea to speak down to a paying customer infront of employees and other clients??? This store and incident receives (5)stars to commend the employee for going the extra mile and representing what could be consider the very best of Autozone….. The unprofessional berating manager receives (0) stars and sincerely needs to be demoted or fired for speaking down to employees and paying customers in front of everyone. This managment individual’s behavior was honestly very disturbing in regard to how a professional organization should be ran in a manner that respects its employees and paying customers. NOTE: For Executives monitoring these reviews,…If the store has cameras, it is advised to review footage shortly before Newsome Auto Care paid for parts around 8:30pm on 10/3/24 in order to review the manager’s behavior for corrective actions that need to be taken.

Mel -Google user

2 years ago

I will forever remain loyal to AutoZone, especially this location! The employees here went above and beyond to assist me today. Melissa and Matt provided invaluable support in resolving my car battery issue, with Matt even going the extra mile to replace it for me....Read More

Alberta Brown -Google user

a year ago

I just received excellent customer service from Justin L., new parts sales manager at this location. It was so refreshing to have someone assist you with a smile and willing to help you find what you're looking for. He didn't just tell me where it...Read More

Carlos Gonzalez -Google user

Edited a year ago

I have been in many AutoZone stores and this one by far has the best customer service. The store manager Paola went above and beyond helping me locating a pressure switch that I need it. extremely knowledgeable and completely in charge of the store, while...Read More

mary izquierdo -Google user

8 months ago

We really appreciate the excellent costumer service from Jeff G, he went above and beyond to help us!!

Shannel Ricks -Google user

a year ago

Went there this morning to get brakes for my car. I was greeted by Justin L. He was so polite and even helped me find what I was looking for at cheaper price. He even cracked some jokes. What a pleasure. Give him a raise!!!

CreamyCoconut11 -Google user

a year ago

Paola was amazing fast professional and so very kind. She got me the best battery for my car. Excellent customer service!!

Demetrius Curry -Google user

6 months ago

Manager Julio went above and beyond to help me. We were able to fix the most

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Recycling

Batteries

Payments

Credit cards

NFC mobile payments

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