Perfect service. I called Monday afternoon for a non-emergency and they arrived before 8:30AM the next morning. Very fair price. When the issue turned out to be more elaborate than expected, they went above and beyond to resolve it. It was cold outside (<30 degrees)...
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Perfect service. I called Monday afternoon for a non-emergency and they arrived before 8:30AM the next morning. Very fair price. When the issue turned out to be more elaborate than expected, they went above and beyond to resolve it. It was cold outside (<30 degrees) and windy, and they needed to access my septic tank outlet to resolve the backup. Most rooting services would probably have referred me to a septic service at that point, which would have taken more time and doubled the cost of fixing my problem. All-Star needed to pry up heavy patio stone, dig through frozen soil, remove the septic tank outlet cover, and hose down the filter in the freezing temperatures. For all the extra, unexpected work they chose not to tack on unreasonable charges to the final bill. They were courteous and explained everything in real time. Please support this business. They have ethics and value honesty, unlike many plumbing services out there.