Dalton came today to install a new toilet in my unit, and I couldn’t be more impressed. From start to finish, he was incredibly friendly, professional, and thorough. He took great care in ensuring everything was installed correctly—double and triple-checking for any leaks, and explained...
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Dalton came today to install a new toilet in my unit, and I couldn’t be more impressed. From start to finish, he was incredibly friendly, professional, and thorough. He took great care in ensuring everything was installed correctly—double and triple-checking for any leaks, and explained the work patiently and clearly.
My building is quite old, and the job came with some unexpected challenges. The existing hose didn’t fit, and despite checking his truck and even making a trip to a nearby store, he couldn’t find a compatible part. In the end, he had to replace the valve —a task I thought would cost extra—but he stuck to the original quoted price without hesitation. That honesty and integrity really stood out.
To make matters more difficult, the building’s loading dock was out of service, meaning Dalton had to make long trips back and forth to his truck, including hauling away the heavy old one-piece toilet. Despite the inconvenience, he never once complained, always had a smile on his face, and treated the job with care and professionalism.
The price was very reasonable, scheduling was easy, and the overall experience was excellent. I’ll definitely recommend Abbott Brothers to my friends and neighbors—and Dalton will be my go-to for any future plumbing needs!