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About

CVS is a drug store in Plano, TX.

CVS Review Summary

The summary was generated by AI, based on reviews.

Pros

This CVS location is conveniently located and offers a wide range of products, including a variety of health and beauty items, food, and household essentials. The store is well-organized, making it easy to find what you need. The staff is friendly and helpful, often going above and beyond to assist customers. The pharmacy staff is also knowledgeable and efficient, making the prescription filling process quick and easy.

Cons

Some customers have reported long wait times in the pharmacy, especially during peak hours. The store can also be quite busy, making it difficult to navigate the aisles. Additionally, some customers have reported issues with the self-checkout machines, citing errors and difficulties with payment processing.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

Healthgrades: 4.5/5

CVS Website: 4.5/5

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Reviews & Ratings

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2.4
(47 Reviews)
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Steve Wolf
Steve Wolf -Google user
a month ago
Greg and his team are very friendly and professional. I used to go to another CVS at Beltline and Preston and was very unhappy with the service. We then moved and found Springcreek and Coit CVS. We stayed with CVS and are very pleased.
James Adams
James Adams -Google user
a month ago
CVS is not only a great pharmacy but weekly shopping deals are great! Online shopping is easy and in store pickup is quick and easy.
Ash Soka
Ash Soka -Google user
6 months ago
Everything is good but their texting about the refilling medication was much better last year , I do not know what happened that they can not communicate with their customers like last year. In many cases I have to call or go there to remind...Read More
Shan Sabapathy
Shan Sabapathy -Google user
7 months ago
Worst customer service-today 8/14/24 in drive thru close to closing time and in car ahead of me -the driver was going back n forth after receiving her order for almost 15’.with all kinds of hand motions . I politely honked to move on. When...Read More
Andrew Lipman
Andrew Lipman -Google user
7 months ago
Waited for over 15 minutes for assistance to pick up printed photos and there was nobody in the store to help. Asked the pharmacy and they couldn’t help either. I’ll try again another time I guess.
Cyndi S
Cyndi S -Google user
a year ago
The CVS store at Spring Creek in Coit is a disaster. There’s no one that actually provides any service or check out. When you walk in, there’s a 40+ year old, someone reading her phone standing at the entrance she doesn’t look up to say...Read More
Diana Flores
Diana Flores -Google user
a month ago
The pharmacy closes very early making it hard to pick up prescriptions.
Yeshai Bouskila
Yeshai Bouskila -Google user
2 months ago
I come here a lot and only because it's close but today closing the store at 9:55 and standing behind the glass waving were closed... Massive fail
Lauren Marlowe
Lauren Marlowe -Google user
a year ago
If I could rate less than 1 star, I would. This is my 2nd horrible experience in 3 months, and I'll be switching for sure. The 1st time around I went in to get an antibiotic filled. After waiting and waiting with no updates, I...Read More
Becky Wiese
Becky Wiese -Google user
a year ago
Pharmacy is incompetent. Suddenly after switching to this location my prescriptions never are refilled on a regular basis. After speaking to the pharmacist I was told thats because insurance doesn’t pay them until the 30th so they don’t refill prescriptions until after that. I guess...Read More

Features

Service options

check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Passport photos

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards