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Discover your one-stop shopping destination at Publix Super Market at Cotswold, located conveniently at 4425 Randolph Rd, Charlotte, NC 28211. As a premier supermarket in the heart of Charlotte, we offer a comprehensive range of products and services tailored to meet your everyday and special occasion needs. At Publix Super Market at Cotswold, experience a variety of fresh, high-quality offerings across multiple departments. Whether you're looking for the freshest bakery items, a wide selection of beers, expertly prepared deli foods, beautiful floral arrangements, the essentials in groceries, the finest seafood selections, or the perfect bottle of wine, we have it all. Each department is staffed by knowledgeable and friendly associates dedicated to helping you find exactly what you need. Renowned for exceptional customer service, Publix Super Market at Cotswold ensures a shopping experience that is both convenient and pleasant. Customers consistently praise our store for its cleanliness, organization, and the quality of products available. Whether you are planning a simple family dinner, a gathering with friends, or a special celebration, we are here to help you make it successful and memorable. Visit us today to see why we are the community's favorite supermarket, bakery, beer store, deli, florist, grocery store, seafood market, and wine store. Delight in our wide array of products and enjoy the excellent customer service that makes Publix Super Market at Cotswold stand out in Charlotte.

Publix Super Market at Cotswold Review Summary

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4.5
(1285 Reviews)
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Wood Dweller
Wood Dweller -Google user
2 years ago
Such an awkward place to be for a black person. I can only speak for myself on this, this is the first time I have ever been at this location and I ordered two cakes for my daughter‘s birthday. You all have the perfect person...Read More
Timothy Parsons
Timothy Parsons -Google user
3 years ago
My First visit.This review is entirely about the chicken tenders. Tried the chicken tenders at a different location and wanted more of the same.Chicken Tenders: over cooked, dry, breading falling off. Not suitable for reheating as already dry.Potato Wedges rung up as Sweet Potato Wedges,...Read More
Kari Herbert
Kari Herbert -Google user
a year ago
Raised in Florida, Publix has always been the store my family uses. As a travel nurse, I always check to see if there’s a Publix nearby. The Pub subs are legend, and one of my friends from South Dakota (now relocated to The South) has...Read More
Jay Cavalli
Jay Cavalli -Google user
a year ago
Snack section was reasonably well stocked. Gotta love those pop tarts! On BOGO this week so be sure to stop by and pick up a 12pk. I have to say that while the Publix deli is not what it used to be- this locations was...Read More
Rami Dalal
Rami Dalal -Google user
6 years ago
Beautiful, clean, well-lit, new store in Cotswold. The staff are very welcoming and friendly (maybe because it's brand new with a lot of corporate folks in the store, but maybe not). The bakery, seafood, meats, produce, floral and other departments are similar to the...Read More
Yancey McDowell
Yancey McDowell -Google user
a week ago
This Publix is always a great shopping experience. The employees work really hard and are always polite no matter the situation. On Christmas Eve, I witnessed manager Joe calmly deescalate a tense situation with a rude customer. His professionalism and quick resolution were impressive—truly exceptional...Read More
Murphy Carpenter (MC in NC)
Murphy Carpenter (MC in NC) -Google user
4 years ago
No Review Text
Jo Applewhite-Strickland
Jo Applewhite-Strickland -Google user
a month ago
Items are easy to find. Employees are very helpful in any situation. As a delivery driver time is very important to me. I like to bag my deliveries so I can tell each order apart so I use self checkout. I have never been...Read More
Jade Diaz
Jade Diaz -Google user
a month ago
This is a great supermarket. There are a lot of options in the neighborhood, but this supermarket by far has some of the best of everything. Produce, meat, seafood, and staff! I came in the evening before Thanksgiving, which can be a pretty stressful time,...Read More
Cindi James
Cindi James -Google user
3 months ago
This Publix is the store for Me from the moment I come through the door nothing else but excellent customer service. The pharmacy is above all other promises that I've experienced. After my first prescription that I had filled there The staff recognized who I...Read More
Caitlin McClellan
Caitlin McClellan -Google user
a month ago
I went to this Publix for the 1st time today to give it a shot. I was charged twice 2 different times for 2 different items. The first time it happened, I noticed and said something. I didn’t think I’d have to watch the lady...Read More
QUEEN A
QUEEN A -Google user
4 months ago
Etta in the Deli today was rude and unprofessional she even stated she's about to quit today but that is NO REASON and is UNACCEPTABLE to behave in that manner. She should just leave now or be let go. I made simple reasonable...Read More
Corbitt Rushing
Corbitt Rushing -Google user
4 months ago
I want to commend Rachel who has helped me with special orders several times. She is always helpful and friendly, and is a wonderful asset to the Publix company. She truly exemplifies the positive qualities that any organization would appreciate.Peggy Rushing
Julie Jackson
Julie Jackson -Google user
5 months ago
I placed a mobile sub order 35mins ahead and g out email confirmation order was in. I show up early. They don’t have my order in and then proceed to take walk in orders instead of prioritizing me since I ORDERED 35 MINS EARLIER!This customer...Read More
Sarah Nesbitt
Sarah Nesbitt -Google user
4 months ago
Went to get subs and had one of the worst experiences yet. Publix usually is a solid bet for quality and cleanliness but woof this dept has gone down hill. Bread was stale, out of mustard, the turkey must have sat out some cause the...Read More
John Johnson
John Johnson -Google user
3 months ago
I'll never visit this store again. This popular Publix store design for a postage stamp of property is fraught with all kinds of issues. Today one garage entrance was closed, so all the cars were driving around to the other side where an angry Publix...Read More
Dionne Swayze Schmidt
Dionne Swayze Schmidt -Google user
3 months ago
Great variety of groceries if you are looking for different brands. The bakery is my favorite with all their cake selections. The Instacart feature that has been added can be tricky if you prefer to pick up in store while doing shopping. The text notification...Read More
Ulimited Ven
Ulimited Ven -Google user
4 months ago
My experience at publix was so upsetting and uncomfortable! I had A associate follow me around the store assuming i was stealing with my granddaughter. I asked to speak with the manager his name started with a J and he was absolutely rude and not...Read More
i0 n
i0 n -Google user
6 months ago
weekly bogo and digital coupons, coupons, publix is my go to store. I shop here more than the one on prosperity church, harrisburg, or mint hill. Its a less walking distance than south blvd and prosperity church when riding the bus. the only thing i...Read More
vicki fung
vicki fung -Google user
9 months ago
Went to get cold subs from the deli, kind of disappointed with the service. I wanted Swiss cheese in my sub but they just gave an excuse that it needed to be sliced up and made me choose another type of cheese. Even though they...Read More
Zak al-Shami
Zak al-Shami -Google user
8 months ago
Their business model has become a problem for the consumers to check out in a timely fashion in clear efforts to raise stock prices. They cut down to 1-2 cashiers and have lines backed up with full carts but have now removed cash from self...Read More
Stan Beaulieu
Stan Beaulieu -Google user
a year ago
While shopping, the store had an employee follow me around. The young man had on a safari hat and safari like outfit. He also had an employee badge hanging on his clothes. He followed me around the entire store. When I went to the self...Read More
Remember me
Remember me -Google user
9 months ago
They (2 managers and security) are judgemental and followed me in the store, When I was at the deli, security stood behind me.I was prejudged because of my skin Hue (look at the cameras)!When I checked out, I advised Brian that I was not...Read More
Gregory R Schelske, Jr
Gregory R Schelske, Jr -Google user
11 months ago
Publix for the win. The bottom line for my small family is the quality of fresh produce, meats and seafood. Some things just can't be compromised. Publix keeps a remarkably clean and well organized store with super helpful staff. We never mind driving a little...Read More
Paku Lo
Paku Lo -Google user
a year ago
The store is a very clean and trendy downtown location. Has street level parking garage with an elevator to the store on 2nd floor. The sandwich and deli bar is placed perfectly on the right as you enter the store.I work across the street and...Read More
alan
alan -Google user
8 months ago
great BOGO deals and some digital coupons you have to click on the app or miss out. Great if it's raining since they have a parking garage. Do yourself a favor and just go around the back and enter the lower level, you will always...Read More
Charlotte Shopper
Charlotte Shopper -Google user
9 months ago
CotswoldIt was terrible. The Meat Counter was so sssslllooowwwww..........took 27 minutes. Can NOT multi task. The Deli guy was running, but out of twice baked potatoes on Easter weekend. The Bakery does not carry most deserts other Publix do...Read More
Dorinthia Leeds
Dorinthia Leeds -Google user
a year ago
Went today about 2:00. Was getting food for people that needed a little bit of old time cooking. I was sadly greeted by a woman that acted like I was bothering her. I really needed to order a few more things and could tell she...Read More
Mary Korosec
Mary Korosec -Google user
a year ago
Terrific Beautiful store. I needed a roast alittle smaller than the ones in the case the butcher cut me a fresh one. Then wanted only a half a loaf of 10 grain Italian Manager sais no problem cut me a 1/2 one. I had a...Read More
Kelly Calvert
Kelly Calvert -Google user
a year ago
I came in tonight (my first time at this location) to order a sub, I didn’t get her name but one of the workers in the deli was one of the most ill-mannered people that I’ve ever met in my life. She was rude to...Read More
E Greene
E Greene -Google user
a year ago
I ordered cupcakes and a small round cake for my granddaughters 2nd birthday to be picked up at 12pm. The cake had custard, fresh strawberries, cream cheese icing and it was chocolate and vanilla. Heavenly is all I can say. My family absolutely loved it!...Read More
Pegasus Gold
Pegasus Gold -Google user
a year ago
My dude ari in the deli… great guy who is very nice. But I can promise you his sandwiches are not up to par with other stores. With the cheese, it was quarter slices. With the sun sauce….he just kept pouring. The not closing the...Read More
K Williams
K Williams -Google user
2 years ago
I order plates for my birthday party on 12/15 to be picked up on Sat Dec 17th at 2:00pm. My order was not ready at all! Had to wait for 3 hours for them to try to make the plates. The vegetable lettuce wraps...Read More
Anara Wilson
Anara Wilson -Google user
2 years ago
I have been to this Publix numerous times and each time, I encounter a staff member who is friendly and helpful. From the Deli to the checkout staff, they have a great crew of people working at this store and it is so refreshing to...Read More
Kenneth Bland
Kenneth Bland -Google user
2 years ago
Customer service at the deli needs improvement. Customers shouldn't be standing in line for 5 mins with no greeting. My wife and I were the only ones in line and they ignored us. IF BUSY, at least they could have said We'll be with you...Read More
Tisha Harvey
Tisha Harvey -Google user
2 years ago
This is the absolute worst location in terms of customer service and product availability. If you are black avoid this location. I literally drove 20mins to get here to be treated so dismissively and have the most disgusting person serve me nothing but attitude. I...Read More
Rachel Gleason
Rachel Gleason -Google user
3 years ago
Clean store. Good selection of regular dry foods and excellent selection of fruits/veggies. Good bakery. I got my son's bday cake from here because the online ordering process was so easy and simple...compared to other big grocery stores right across the street. Manager helped bag...Read More
Donna Sims
Donna Sims -Google user
a year ago
It is unfortunate that I have to give this store a rating of one star and only because there is not an option for NO STARS! I frequent this store because I am an Instacart shopper. The cashier was not helpful, professional, or understanding in...Read More
Bryan Holland
Bryan Holland -Google user
2 years ago
I'm not from a big city so this was kind of awesome! It was like, the grocery store sitting on top of a parking garage! It was like, totally stacked up and we had to take an elevator just to get there from the parking...Read More
mallory kaufman
mallory kaufman -Google user
2 years ago
Went to this location and it was a total train wreck from the get go! I went there to get some fried chicken for dinner! They usually have it packaged up, but the guy behind the counter (middle aged Caucasian male) said it will be...Read More
Ms. Bridget O.
Ms. Bridget O. -Google user
3 years ago
I don't get to come here often & we use self check out when I do but when we do come here, I enjoy sitting & looking out the windows watching the cars go by. I've always been a people watcher (not in a creepy...Read More
Jillian Davis
Jillian Davis -Google user
a year ago
They never made my cake order for my daughter's 21st birthday and after they looked for the order slip they said that it was thrown away the day before which WAS NOT the pick up date!*Went to pick up a few things and when I...Read More
Kristeena Meade
Kristeena Meade -Google user
a year ago
Older lady in deli / sub area refused to add extra mayo to my foot long sub suggested I use a packet for a foot long sandwich then added a small knife full as if that would do something for a foot long sandwich and...Read More
Tammy Drennan Conn
Tammy Drennan Conn -Google user
2 years ago
Today I had the most pleasant experience at the Cotswold location. The cashier Chuck was such a super nice man. I purchased a rib roast and I missed the sale by one day. It is for my mother-in-laws 94th birthday dinner and Chuck gave me...Read More
Shantese McLeod
Shantese McLeod -Google user
2 years ago
The people in the deil need a customer service training class , I placed an pickup order online at 3:30 and it stated it would be ready at 5:55 got there at 6 and my order was no where to be found and they simply...Read More
William Cody
William Cody -Google user
3 years ago
Good selection. Well run. Better brand & product selection than my closer Harris Teeter (Midwood). Always clean. Pleasant, helpful employees. I enjoy visiting there. My very personal biased favorites are Indian frozen entrees, bakery peanut butter cookies, & the 3-pack of doggie bones for little...Read More
Ellen Albig
Ellen Albig -Google user
2 years ago
While I don't shop at this store regularly, mainly because the prices are higher than Aldi and Lidl, I do find this store to always be clean and well-stocked. The staff is always friendly and helpful. Recently I was in search of pure vanilla extract...Read More
skyjames k
skyjames k -Google user
3 years ago
They always look at me funny here. They also act like I never used self check out. Lucky their chicken is good.One lady kept telling me I can go to the lane with the cashier but there were self checkouts open. Since I got pushed...Read More

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Check cashing
check icon Organic products
check icon Prepared foods

Amenities

check icon Gender-neutral restroom
check icon Restroom
check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly