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Heritage Inn Cleveland in Cleveland

Heritage Inn Cleveland in Cleveland

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3 (174)

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Heritage Inn Cleveland is a motel in Cleveland, TN.

Heritage Inn Cleveland Review Summary

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3

(174 Reviews)

5

4

3

2

1

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rachel english -Google user

I'm gonna spill the tea for all the travelers passing through Cleveland Tennessee that are thinking about staying at the Heritage Inn. PROS: …

Jeffrey Staton -Google user

Well starts out the parking is terrible. The shower don't work , the cock roaches are abundant.the staff acts like they speak no English so they don't have to fix anything. They give you a half roll of toilet paper for a week stay and...Read More

Mike Ricker -Google user

Terrible place to stay! The towels were nasty looking and they we're clean. The phones were not working and no ice machine drink machine or nothing. They owner came beating on the door every morning and they were very rude. Would not remove our trash...Read More

Location: 1

Brandon Jensen -Google user

If I could rate no stars I would! Who won the customer service LAX as much as the rooms do for cleanliness put on our arrival we were rudely spoken too then having almost to squeeze by the parked guests due to a poorly placed...Read More

Christine Byrne -Google user

Basically you get a storage unit divided by walls, as I was told. Couldn't believe the lady yelling through a small window about a coupon she wasn't honoring. We did understand her, so we left.

Gary Banks -Google user

I've been staying here for a few months. Was having trouble with the TV. The owner acted like it was his problem. So my stay here will be coming to a end. If you decide to stay here check the room before you purchase...Read More

BusinessSoloLocation: 3

YOUNGANDFREE2 -Google user

Don't stay at this hotel! My family and I were looking for a decent place to stay and after seeing a coupon for a great price we decided to stay here. We were given the handicapped room (117). It was terrible. ...Read More

Eagle Academy of Central TN -Google user

The people refuse to honor the monthly rates and then refuse to honor the fact that I'm the poa for the clinical pt who's staying so we had to move him out of there last night an place him in a...Read More

SoloLocation: 1

Drchaps205 -Google user

We reserved the room at a cheap rate over a month before the eclipse. We were happy with the rate because it is a really crappy hotel. A couple of weeks before the manager messages me and says they are having problems with...Read More

JOE BALLEW -Google user

Went and visited a friend that was in town on a trucking layover for the evening but anyways from my opinion rooms were very nice , well kept, plenty of parking easy in and out and very conveniently located for any restaurants or any kind...Read More

BusinessFriendsLocation: 5Nice and neat plenty of towels and wash rags floors were very clean housekeeping was doing good that day for sure!Plenty of restaurants, roller coaster skate world is only a 5 min drive and interstate access is only about a mile from the parking lotClean and room fronts, sidewalks, parking area very well litHave about 6 or 8 restaurants within a 5min walkQuiet, Great value

John Petrovic -Google user

Not bad for the price. Our experience was not great, but at least we got a good night's sleep. Firm mattress, light fixture worked half the time, tub felt like I could pick it up and take it with me. Friendly and accomodating staff...Read More

Trevor Fuller -Google user

The weekly price is reasonable. It's a clean place. It's quite the managers r nice. Housekeeping checks on u every morning. I love staying here. I recommend to anyone that needs a night to stay to check in at Heritage inn.

CoupleLocation: 5

travelwriter52 -Google user

In the old days, this would have been a 29.99 hotel room but those days are gone. It is perfectly adequate. I had reserved a queen bed but got two full beds. I was too tired to ask for a different room....Read More

Kevan Carbaugh -Google user

Never again. I can deal with stains and dated decor provided it is actually clean. Urine in the mattress/bed? I've been in remote areas of the world but this is hell. They claimed clean rooms, prepare for refunds and going elsewhere....Read More

Location: 1

james peacock -Google user

-1⭐ for parking very tight not truck friendly nice clean quiet rooms paid $86 for a last minute double on memorial day weekend. I am overall good with my stay

BusinessFamilyLocation: 5Quiet, Kid-friendly, Great value

169cl -Google user

We stayed here one night and found it to be a clean older motel. Nothing fancy but very adequate. Parking is fine unless you have a trailer, then would be difficult. Recent bathroom remodel. Microwave and fridge in room....Read More

787toddk -Google user

This place was just pure nasty. A non-smoking room with ash trays? Come on now..get real! Mildew on the shower curtain, cig burns in the blankets and sheets, trash behind the night stand, no shampoo, broken shower head, old thin towels, …

Amber Presley -Google user

The rooms are clean. Prices are a bit high to be in such a bad neighborhood but tye lady who runs it is very sweet. I really like her. However the matenience guy and the housecleaning lady need to learn how to be professional and...Read More

imnofluzzy -Google user

This motel is small, quiet and affordable. appeared recently updated. Large room with micro/frig/phone/ high speed internet. all the rooms are ground floor. I had my 86 y/o parents with me and was looking for a quiet location, that was …

Diana Chadwell -Google user

Do not stay here! Not only is it filthy dirty, there were roaches, the locks on the door were broken (we slept with one eye open and a chair propped in front of the door), tiles on the bathroom floor were missing, they were supposed...Read More

Jena Causey -Google user

The pictures dont do justice for this hotel. The rooms are awful in my opinion. I have stayed here a few times. Each time only got worse since the first time. Bugs in the bed, air conditioner works half the time, refrigerator broke or dirty,...Read More

Jagger Froger -Google user

Disrespectful to people and lie about price from phone to in person. Then give mean" I don't care" that I loose customers. With ugly face at us when we sitting try find out what to do. I think no one should pay for rooms...Read More

Bobby & Crystal Matthews -Google user

We knew it was a "cheap hotel" & to expect the "deal" that came with it... What we didn't expect was the bedbugs crawling on the ceiling!! AHHH When brought to managements attention, we were the bad guys for making a "scene" & asking for...Read More

Maggie Marry -Google user

The house keeper is wonderful she will go out of her way to help you anyway she can. The new mangers is letting it go down they are smart ass. The rooms need some kind of make overs some paint would help.

Fawntella Lucas -Google user

They were really laid back and cool. I didn't stay here. Honestly, I would probably wouldn't ever stay here. Only because I don't like bugs. But other than that I honestly can't say it's worst place I have been to.

raj425 -Google user

This was one of the worst motels I have seen. The rooms were filthy. Towels were dirty. Worst of all were the bugs. It seems that people were living in motel. I seen the police at least 3 times. This place looks...Read More

Teresa Locke -Google user

I have never een more disappointed in a motel. drug deals right out in the open. management were rude. nothing inside the room worked and they refused to refund my money. even after I proved there was bedbugs in the room. that place should...Read More

Adam Blasingame -Google user

The room is absolutely disgusting. There are bugs and the management are very rude. Most of the electrical outlets don't work in the room and only 2 out of 4 lamps work. We just checked in and unfortunately there are no other hotels available in...Read More

Arwen_Windwalker -Google user

I pulled in and immediately noticed people living here,I could hardly understand the reception person because of language barrier,he was very nice and helpful, parking lot is a nightmare,don't park here if you have a large vehicle,we asked …

Alicia Nichols -Google user

Terrible! I stayed here and after working 3rd shift I had one of my relatives come over for just a little bit and they said no visitors whatsoever that's not right at all..I think if you're not causing a disturbance and don't have any …

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