Staybridge Suites Wichita Falls, an IHG Hotel is a hotel in Wichita Falls, TX.
Staybridge Suites Wichita Falls, an IHG Hotel Review Summary
The summary is generated by AI, based on reviews.
Reviews & Ratings
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3.9
(248 Reviews)
5
4
3
2
1
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Geri
-Google user
This place is disgustingly filthy inside and out. Pool may not be safe health wise, trash floating and lots of bugs 🐛 n the pool. Our room wasn’t any better. Air conditioning vent had filthy vents, dirty bathroom, toilet dirty like maybe it wasn’t cleaned...Read More
This place is disgustingly filthy inside and out. Pool may not be safe health wise, trash floating and lots of bugs 🐛 n the pool. Our room wasn’t any better. Air conditioning vent had filthy vents, dirty bathroom, toilet dirty like maybe it wasn’t cleaned from last guests. I’m serious this place was that bad. I wish I would’ve read reviews before I booked on line. I am not eligible for a refund so can’t to anything about and I think that’s what they count on here. Don’t book on line better yet do yourself a favor and don’t book here at all. I rarely give a review either way but I am so disgusted I had to.
Location: 1
Zak Kranau
-Google user
The locating is wrong on maps. There is rust in the tubs, the dish washers don't work and they can't remember I'm tax exempt. No matter how many times I tell them. You will always fight with them to get the tax removed when you...Read More
The locating is wrong on maps. There is rust in the tubs, the dish washers don't work and they can't remember I'm tax exempt. No matter how many times I tell them. You will always fight with them to get the tax removed when you leave. Every. Time.
240loriec
-Google user
This a good property with a friendly staff. The pool area was very nice…and you completely won me over with the little dedicated dog park!! The geese are super messy though. Breakfast was nice..I loved the potatoes and my husband loved just …
sally8363
-Google user
Nice girl at desk. Super helpful. Room was decent. Bathtub floor had an odd shape….felt like standing in a taco shell…and the couch was sunken. Dog-friendly room so maybe that explains the couch. Everything else was just fine. I’d be ok to stay again. ||Free...Read More
Nice girl at desk. Super helpful. Room was decent. Bathtub floor had an odd shape….felt like standing in a taco shell…and the couch was sunken. Dog-friendly room so maybe that explains the couch. Everything else was just fine. I’d be ok to stay again. ||Free supper and breakfast.
lisalC9436LN
-Google user
Our first night, already dressed for bed, the AC just really wasnt doing much for the room, and my husband went over to unit to see if he could turn the fan to stay on. The carpet area around the unit was damp. ...Read More
Our first night, already dressed for bed, the AC just really wasnt doing much for the room, and my husband went over to unit to see if he could turn the fan to stay on. The carpet area around the unit was damp. I tried to call the front …
Amy Dick
-Google user
I had a great stay overall—the hotel was clean, the staff was friendly, and the location was convenient. The only downside was the bed, which was quite hard and made it a bit difficult to sleep comfortably. If you prefer a firmer mattress, it might...Read More
I had a great stay overall—the hotel was clean, the staff was friendly, and the location was convenient. The only downside was the bed, which was quite hard and made it a bit difficult to sleep comfortably. If you prefer a firmer mattress, it might suit you fine, but it wasn't ideal for me. Other than that, everything else was excellent.
BusinessCoupleLocation: 3
M Grace
-Google user
AVOID! The halls smelled musty and had a scent of menthol cleanser. My room was dirty and beaten up. The furniture was sagging, faded and dirty. The carpet was dirty and shredded. Everything was broken down and the whole suite smelled musty. Bug parts on...Read More
AVOID! The halls smelled musty and had a scent of menthol cleanser. My room was dirty and beaten up. The furniture was sagging, faded and dirty. The carpet was dirty and shredded. Everything was broken down and the whole suite smelled musty. Bug parts on the carpet, bug in the bed, tub was dirty and had all sorts of colors and textures on it as if someone had used bondo to try to repair it. Skip the bath and wait for your next spot!! If I wasn’t so tired I would have left to find another place. The mattress had some sharp parts in it, so I had to find a safe place to sleep and stay there.
VacationSoloLocation: 1
Nichol Burris
-Google user
Roach Suite Hotel. They need to close the doors for about a month to bomb & fumigate. Now, to be fair, the lobby was clean, the room was clean, sheets & were towels clean. But then...roaches. Yuk. The staff was friendly they moved us the...Read More
Roach Suite Hotel. They need to close the doors for about a month to bomb & fumigate. Now, to be fair, the lobby was clean, the room was clean, sheets & were towels clean. But then...roaches. Yuk. The staff was friendly they moved us the next day. We had them spray the new room & 2-hours later, we went in. Everything seemed OK. Then we saw a a baby roach on the counter. We chalked it up as a traveler since we had bags on the counter. But then we saw another one. Nope! Couldn't & wouldn't stay another night. What we did appreciate was their evening "Lite Fare" Social. They could have better selections for breakfast.
FamilyLocation: 5RoachesQuiet
Harley and Marlboro
-Google user
The hotel has alot to offer. It is an older facility but you can tell they are currently doing work to improve. Their staff is great which is what made our stay so comfortable. The room was spacious and clean, plus they have an on...Read More
The hotel has alot to offer. It is an older facility but you can tell they are currently doing work to improve. Their staff is great which is what made our stay so comfortable. The room was spacious and clean, plus they have an on cite laundry facility that is free which was nice after traveling for so many days on end.
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-Google user
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La Babes
-Google user
I went to see about getting a room there. The place looked abandoned with the grass being so tall and management is no better. The lady is rude and kept talking over me. The fact that her and her drug addict husband live there, the...Read More
I went to see about getting a room there. The place looked abandoned with the grass being so tall and management is no better. The lady is rude and kept talking over me. The fact that her and her drug addict husband live there, the place should be kept in better conditions. On the bright side, some of the cleaning ladies and the maintenance man said "hi" with a smile.
VacationFamilyTall grass and rude management.
Richard Chmmings
-Google user
Property was overgrown and looks dirty. Smelt like cigarettes as soon as you walked in. Halways stunk the same. Was worried my room would to. Luckily it was clean. My baby tho had what looked to be bed bug...Read More
Property was overgrown and looks dirty. Smelt like cigarettes as soon as you walked in. Halways stunk the same. Was worried my room would to. Luckily it was clean. My baby tho had what looked to be bed bug bites the next day.
Kiki50
-Google user
My stay was actually nice. This was my 3rd hotel in one week’s time and it was my favorite for a long stay. Although the hotel is a little dated, it is a nice and comfortable atmosphere and the staff is awfully friendly. My fiance...Read More
My stay was actually nice. This was my 3rd hotel in one week’s time and it was my favorite for a long stay. Although the hotel is a little dated, it is a nice and comfortable atmosphere and the staff is awfully friendly. My fiance loved it so much we will stay here again.
Denelle Short
-Google user
Found 3 large roaches in bathroom. Hotel did nothing other than said they were sorry. Smelled dirty and other guests were loud and running through the halls late into the night. Breakfast was not good either. I would not recommend.
Mich the Hitch
-Google user
The hotel was pretty busy for the weekend. Some sort of shooting range get together. Despite the busy thebstaff was great and still saw to those of us who weren't staying for the event. Everything was cleaned and maintained, we enjoyed our stay very much!
Matt Vanley
-Google user
The room was great, but everything else was absolutely horrible… started with the continental breakfast that had no working toaster, waffle maker, juice machine, soda machine… it was all things that seemed easily fixed but they obviously …
Heather Bridegan
-Google user
Had to stay for the weekend due to truck being repaired. Overall very friendly and accommodating staff. Due to staff shortage we need to ask front desk if we wanted our room cleaned or needed towels etc. Cool. So I asked if we could have...Read More
Had to stay for the weekend due to truck being repaired. Overall very friendly and accommodating staff. Due to staff shortage we need to ask front desk if we wanted our room cleaned or needed towels etc. Cool. So I asked if we could have …
Strawberry Shortcake
-Google user
The rooms were very spacious and clean. The staff was super friendly and really tried to go out of their way to make you feel welcomed. One even let me borrow some of their tide because they had ran out of the small boxes. I...Read More
The rooms were very spacious and clean. The staff was super friendly and really tried to go out of their way to make you feel welcomed. One even let me borrow some of their tide because they had ran out of the small boxes. I think it's nice to have complimentary laundry facilities. Would definitely stay again!
Maddie West
-Google user
proximity to places to eat is nice and the staff was really accomodating with our late check out request. wifi was free and reliable, not the typically frustrating dial-up flashbacks you tend to get.
Tourist281865
-Google user
Cockroaches, mold, wet dog smells, vomit smells, blood splatter on pillows, dirty doors, broken doors, dirty Cloudy pool water with insects and sand. Very poorly maintained, mold in the washing machines, filthy gym, and very noisy. In short, don't go here!