This location was actually reserved on accident, but due to the cancellation policy I was unable to cancel and move my reservation to the correct location. Tired and frustrated from a long drive the hotel staff made my check in process extremely pleasant. Although very...
Read MoreThis location was actually reserved on accident, but due to the cancellation policy I was unable to cancel and move my reservation to the correct location. Tired and frustrated from a long drive the hotel staff made my check in process extremely pleasant. Although very late they were welcoming and the attentive to our needs. They offered late night dining options for me as well as delivery service options. One staff that really stuck out to me was a gentleman named Sergio, The entire state, I screwed his name up, calling him something else, but he answered and assisted me with a smile. Being tired and fatigue I spilled a drink all over my bed linens in the, not only did Sergio bring up new linens without question, but when he saw the condition of the bed, he insisted that he put us into another room. His display of Customer Service and satisfaction was over and beyond anything that I could’ve asked for. Not only was the service amazing but the location was ideal. I would highly recommend this location
Trip type
Business
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view
Pool 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart