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Fairfield Inn & Suites by Marriott Phoenix Chandler/Fashion Center is a hotel in Chandler, AZ.

Fairfield Inn & Suites by Marriott Phoenix Chandler/Fashion Center Review Summary

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4.3
(741 Reviews)
5
4
3
2
1
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Brent S.
Brent S. -Google user
I’m convinced Marriott is giving up on making Fairfield a choice brand. Had to stay here for the night 45 minutes from Goodyear as all the hotels are ripping people off at 3x the normal price. The app allowed me to check in at 2pm...Read More
BusinessSoloLocation: 3Noisy on the Price Rd side.
Damaris Galdames
Damaris Galdames -Google user
From the moment we arrived, the front desk staff were incredibly welcoming and genuinely dog-friendly. Traveling with dogs can be stressful, but they made us feel completely at ease, even late at night. Our dogs loved their stay, especially the designated walking areas. A truly...Read More
BusinessFamilyLocation: 5Quiet, Kid-friendly, Great value
Erica Hagler
Erica Hagler -Google user
I travel a LOT, and I’ve gotta say, this is probably one of the better hotels that I’ve been to in a long time… And that includes some five star hotels. Everyone is always cleaning, the place is very tidy. The room has a refrigerator...Read More
Location: 5
Bryan Arri
Bryan Arri -Google user
After an immensely frustrating day of travel delays, rerouted flights, and my hotel across the street needing an emergency shutoff to their water, Scott at the front desk was able to accommodate me. His approach to hospitality was thorough and detailed, down to giving me a...Read More
BusinessSoloLocation: 5Great value
D Meza
D Meza -Google user
I stayed here for one night and had so much work to get done. I truly appreciated Violet and her outstanding customer service! My room was perfect and bed was very comfortable. Would definitely stay here again!
R7722QKdavidn
R7722QKdavidn -Google user
Stayed for 3 nights and found every employee pleasant, professional, and friendly. A big shout out to Scott on the night desk. He did a fabulous job at check-in, and when he found out we were there for my father's funeral, he treated us...Read More
Briana D
Briana D -Google user
Rexxie and Violet have been amazing. Both of these ladies have exceptional customer service skills and really make staying at this hotel even better. I hope they are both recognized for their outstanding people skills and everything they do here. Both of them just brightened...Read More
Location: 5
Crispin Kinney
Crispin Kinney -Google user
My concern is about the motel and staff not being truthful about when their swimming pool is open in the morning. One of the reasons I decided to stay at this location is that they have a nice pool. I thought I could...Read More
BusinessSoloLocation: 3
miriamsD6442CA
miriamsD6442CA -Google user
There was a sign that said the hotel was under renovation. We didn't see construction, but we noticed things that needed reno. The beside lamp in our room didn't work and the sink drained slowly. We told the front desk about those things...Read More
Anjelina Masterson
Anjelina Masterson -Google user
This place is just fine. Overall the rooms are really old and rundown. There's nothing special about them, the dresser has chips in it, the walls have some peeling areas, the closet door has seen better days, it's just old. The staff was amazing though...Read More
VacationFamilyLocation: 4Rooms are old if you're alright with that then it's fine.Target and Costco are about 7 minutes away and being in Chandler there's a lot of good places to eat and drink.The place didn't feel unsafe the parking lot was pretty standard.There's nowhere to walk here it's just a cluster of hotels and random businesses that look like big businesses so don't expect to be able to walk anywhere l, this is a drive everywhere kind of place.We got the free breakfast one day my husband reported the food was just fine but I couldn't stomach anything more than a bagel (I'm pregnant).The staff was very very kind and welcoming. They were the best aspect of this hotel, especially the front desk staff. They even gave us some cold water which was much needed after a day of planes and cars.Kid-friendly
Kenneth Rainey
Kenneth Rainey -Google user
Overall our least satisfying experience in a Marriott facility 2 of 6 days no room service had to go run down towels and empty trash basket Nice exercise room with good equipment But no cups at cooler 3 of 6 days 1 of 2 elevators not operating most of...Read More
Michele
Michele -Google user
Ot was clean
Trip.com Member
Trip.com Member -Google user
We went to Arizona for a school trip. The majority of the team stayed at this hotel. The staff was very accommodating and welcoming. The room we had was comfortable and had everything we needed stocked. The pool was clean. There is plenty of parking....Read More
Olyca Trujillo
Olyca Trujillo -Google user
Peaceful and quiet. Centrally located by shopping and restaurants. Overall a great stay!
VacationCoupleLocation: 5Great view, Quiet, Great value
H Gunther
H Gunther -Google user
Staff were terrific and the room was very nice, very clean. Would stay again.
VacationSoloLocation: 5Quiet, Great value
Arianna
Arianna -Google user
the front desk was awesome. liked the pool. clean
David Hwang
David Hwang -Google user
The hotel is located conveniently and the place is clean. We came down for a youth soccer tournament. I just wish they had better beds and a fold out coach. Otherwise everything is great and the staff is friendly.
VacationFamilyLocation: 5Quiet, Kid-friendly, Great value
Victor Rezula
Victor Rezula -Google user
I can't say enough about the good service here. I had stopped in the parking lot because my car had overheated and the women behind the counter gave me some water. I was able to make it home. I didn't even know...Read More
Location: 5
Tony Stewart
Tony Stewart -Google user
The room HVAC is a bit noisy, and the walls are very thin. The traffic sounds like it's right outside your window. However the hotel is well kept and the staff is very friendly and courteous.
VacationFamilyLocation: 5Rooms are very nice except the walls are very thin and the HVAC is noisy.Great view, Kid-friendly
Michelle
Michelle -Google user
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James Corbett
James Corbett -Google user
Great service and response at front desk. The room was almost as expected with our regular stays at Marriotts. I would recommend a little more attention to cleanliness.
Nicole Smith
Nicole Smith -Google user
This hotel was in a perfect location (right down the highway to a mall LOL) The service here was great. If we had an issue it was taken care of immediately. All the staff were courtesy and friendly. Would recommend here to stay if you're in...Read More
shonm743
shonm743 -Google user
Room was clean|Front desk staff were amazing ||HOWEVER|I traveled from NC to AZ and stayed here. I booked through Priceline so I prepaid. On arrival I had to pay the $50/per night for “incidentals” and $75 pet deposit. No big deal. For my …
michaelkZ548PJ
michaelkZ548PJ -Google user
I stay in roughly 100 hotels a year, 1000 in the past ten. I am a Marriott Titatium member currently and have been for years. Also, I actually spent one night at the Courtyard--attached to the Fairfield--and two nights at Fairfield, …
Patrick Kehler
Patrick Kehler -Google user
Worst hotel i have ever been to, and I travel all over. The front desk actually opened my door in the middle of the night to get ahold of me. Unacceptable. I didn't answer the phone because I didn't want to be bothered. No...Read More
Thai Phan
Thai Phan -Google user
Front desk staffs are friendly and very helpful. Breakfast was good. Room is very clean and quiet. Only drawback was the street is under construction so there is some delayed getting to work.
Camda
Camda -Google user
Good value and convenient location near freeway. Staff very helpful especially the lady at breakfast service (sorry didn’t get her name) and Cameron who went the extra mile as the pool is closed he arranged for us to access the pool at the …
louella shenko
louella shenko -Google user
Our 4 day stay was great. Location was perfect for our visit. Close to restaurants, malls, airport and hospital. …
Dan Schwab
Dan Schwab -Google user
Amelia was amazing, accommodating and kind. She made it a special experience for my family. Thanks so much to her.
Amy Jones
Amy Jones -Google user
Beds were very comfortable! Our room was clean, but there was a strange stain on the curtain. The shower was nice & I liked how they have shampoo, conditioner, & body wash in pump bottles on the wall. There was also a blow dryer. There...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi
check icon Free breakfast