We stayed here while in Miami for a wedding. This was hands down the best hotel I’ve ever stayed in. It is a 5 star hotel for a reason. There is so many positive things to say that I will probably miss a bunch, but...
Read MoreWe stayed here while in Miami for a wedding. This was hands down the best hotel I’ve ever stayed in. It is a 5 star hotel for a reason. There is so many positive things to say that I will probably miss a bunch, but I will try to recap as best as possible.
Through American Express, we were upgraded from a regular room to a suite which I think made my stay more enjoyable. We were given private transportation to and from the hotel. Upon arriving, we were greeted by multiple employees. With a few exceptions, the entire staff were extremely friendly and outgoing. Whether the pool, beach, check in, entry,etc. we were always greeted and made to feel welcome. We were told to leave our bags on the cart in the lobby and would be brought up after we checked in. We were given drinks and cool towels while we waited. The lobby always had someone outside directing cars and what I think was security always at the front entry. The elevator going up could only be activated with a room key. You could only access your floor.
The room was amazing. We had a balcony suite. There was a comfortable lounge chair and other chairs to relax on the balcony. The fridge had complimentary drinks that were restocked daily. They also had room service and Jaya which is the restaurant located on the main level. Breakfast was complimentary if staying in the suites. The suites had a full kitchen and other items that you wouldn’t bring on a trip. They let you borrow a beach bag for your stay that is in the room. Beautiful clean bathrooms with jacuzzi, amazing shower, and a bidet.
My favorite part of the hotel was probably the pool area. They had 3 pools with different temperatures of 75, 85 and 90 degrees. The pool was 24 hours and was lit up beautifully at night. The staff at the pool were amazing. You would pick the pool and they would set you up in chairs or a cabana. They would cover the comfortable chairs with a fitted towel and give you regular towels and complimentary aluminum water bottles. The beach staff were also great. Pick a spot and decide if you want an umbrella. If so, they would drill a hole in the sand for easy placement. I would one thousand percent stay here again when I’m in Miami. Five stars!
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, High-tech
Pool 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart