This hotel was booked due to a conference that I was attending all week. I arrived early and did not have any trouble getting into a room. I was not greeted as a Marriott Bonvoy member. Although I don’t have elite status, it would’ve been...
Read MoreThis hotel was booked due to a conference that I was attending all week. I arrived early and did not have any trouble getting into a room. I was not greeted as a Marriott Bonvoy member. Although I don’t have elite status, it would’ve been nice to still be greeted as a member. Upon entering the room, I noticed that it was very dated. The nightstand was chipped in the table beside the couch was severely scratched. The carpet had not been vacuumed thoroughly as I found goldfish crackers under one of the tables. Now let’s get to the bathroom… it was gross! There was a mat in the tub that was molded and had mildew around the edges. The covering of the drain overflow hole was not securely on which showed the mold and mildew behind it. I took pictures to show the front desk and requested for housekeeping to come to clean the bathroom. Even after cleaning the tub still was nasty! 🤢 the
Water would get under the tub mat making it raise when I showered, so I had to stand at the back of the tub to prevent the water from covering my feet. Luckily anytime I travel, I take a shower in flip-flops to keep my feet from touching the bottom of the tub. Let’s not mention the size of the bathroom-it was extremely small! There was only about a 2 inch clearance between the toilet and the door when it was open and less than a 6 inch clearance between the toilet and the tub. Additionally, the shower had a curtain which is not very sanitary. However, I sprayed it down Clorox disinfecting mist which I also used on the bed. I also used Clorox wipes to wipe down all surfaces of the room including the headboard, door knobs, and remote control. Some of the other people in my cohort had other issues with the hotel, including AC and reserved room type.
Overall, the staff was very friendly and professional. However, the hotel needs to be updated. I travel a lot and usually choose the other leading hotel brands where I am accustomed to a much higher standard of accommodations. I’m not sure if this is a corporate-owned or franchised hotel; however, more attention to upkeep/maintenance and cleanliness needs to be closely examined.
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