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Residence Inn by Marriott Louisville Airport in Louisville

Residence Inn by Marriott Louisville Airport in Louisville

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4.1 (454)

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Residence Inn by Marriott Louisville Airport is a hotel in Louisville, KY.

Residence Inn by Marriott Louisville Airport Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1

(454 Reviews)

5

4

3

2

1

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Sleep Expert KD -Google user

The Residence Inn Louisville Airport has two buildings, we were in the main building for our pet friendly Queen suite that had a kitchenette. The layout of the suite was very functional and spacious even with our kennel set up. During our stay we took advantage...Read More

CoupleLocation: 4

Maria B -Google user

Breakfast was horrible. The employee in the kitchen was smoking every 5 minutes I would always have to wait for coffee. The Lady in front desk was amazing towards me but when I had checked out she was more interested in her phone than...Read More

BusinessSoloLocation: 5Beautiful and clean .Nice.HorribleGreat view, Great value

Brrsdpp -Google user

recently stayed at the Residence Inn Louisville airport. In fact, over the years I have stayed at this hotel at least 25 times and I have never been disappointed. The hotel is not new, but management and housekeeping does a excellent job of …

Arllra -Google user

We were here for Derby weekend and would 100% return. I chose the hotel because it is close to the airport and close to the track. The room itself was very standard Residence Inn fare. Comfortable beds, excellent air conditioning, and the …

Josh Best -Google user

I brought two kids here for a vacation. To start with the positive - price, staff, and location. The price is very competitive for a 2 bedroom, 2 bath space with kitchen and living room. The staff were wonderful to my kids...Read More

VacationFamilyLocation: 4Kid-friendly

Amy Chanley -Google user

We’ve stayed here the past 2 times that we’ve been visiting family in Louisville. Two of the most important things to me in a hotel is cleanliness and quiet and I can tell that this hotel makes those things a priority. Pool wasn’t working,...Read More

CoupleLocation: 5Quiet, Great value

Brandon Shea -Google user

Just perfect all the way around. My suite was clean and everything worked as it should. Yolanda at the front desk was wonderful and very accommodating. Everything I walked into a different room or part of the hotel it smelled clean and refreshing.

VacationFamilyLocation: 5Luxury, Great view, Quiet, Kid-friendly

Jalisa Monique Bright -Google user

Donna at the front was amazing. My experience was wonderful from the phone call before I booked all the way through. I was treated well even before she recognized I was Titanium. My stay was excellent!

VacationFamilyLocation: 5Quiet, Great value

Lea Fortin -Google user

Our flight was canceled and the airline booked us at this hotel despite it being fully booked. The lady at the desk working at 9pm on June 19 pulled some moves and got us a room after all . GIVE HER A RAISE we got...Read More

Location: 5

dagwood 81 -Google user

Location was great, housekeeping was horrible, they never showed up when scheduled, they were always using the vape, shuttle drivers were te best, Barry and Ken and the blonde lady at night working the front desk, alot of times housekeeping would knock on my door...Read More

Location: 5

Autumn Gingrich -Google user

Miss Donna at the front desk was so helpful and got my friends and I a room after being in an accident. She was so nice and polite. Definitely a top tier employee here at Residence Inn.

Joanne Wolff (Von Wolff Kennel) -Google user

Very nice facility, even though our room was on the 3rd floor, farthest from the elevator. At least there IS an elevator! Very friendly and helpful front desk/ support staff. …

Frank G -Google user

Stayed here for a quick business trip. The rooms were clean and quiet. The staff were very friendly and helpful.

zracoon -Google user

Misha (not sure I spelled that right) was super helpful with some challenging logistics we had. Very great service, we are so thankful for her help. The property is 3 mins from the airport, it’s very convenient. Thanks again for all the help!!

John Lyons -Google user

Extremely rude second shift worker. Very short and dismissive on the phone, had a room booked here & im an ambassador but now I’m driving elsewhere just because they don’t deserve my business for employing someone that miserable. If you hate your life that much...Read More

Dhiraj Nimbalkar -Google user

This is by far the worst customer service by Marriott! The front desk and the hotel policy is ridiculous. I had recieved booking confirmation and had showed it to front desk and they started making unreasonable request. Basically, I had got …

tsrezek -Google user

People make the Party: Yolanda & Rita at the front desk were awesome. Barry is a great friendly shuttle driver to get us to the Expo. Convenient if here for a long weekend for an event that needs back and forth to the Expo. Room...Read More

Ella Pearson -Google user

Giving this good review to Donna!! She was so incredibly helpful and kind, definitely a top tier employee; it made our night that she was there. Thanks Donna!!

Chuck Nobles -Google user

Absolutely horrible customer service, would not return and I have been with Marriott for a very long time. The ridiculous policy of punishing local residents with a huge hold on your credit card, just for being local is absurd. The charge is still on my...Read More

Abdullah family Abdullah -Google user

Miss Brittney is the sweetest and takes time to ensure the breakfast is fresh and hot. She is so hospitable and kind, she works hard and we truly appreciate her kindness

Features

Other

Pool

Free parking

Free breakfast

Free Wi-Fi

Star rating

Check-out time

Check-in time

Amenities

Free Wi-Fi

Free breakfast

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