What types of insurance claims do you handle?

We handle a variety of claims including auto, home, and business insurance claims.

How do I file a claim with Progressive Insurance?

You can file a claim by calling our office, submitting a claim online, or through our mobile app.

Where are you located?

We are located at 5295 Westview Dr Ste 150.

How long does the claims process typically take?

The length of the claims process varies depending on the complexity of the claim, but we strive to resolve claims as quickly as possible.

What information do I need to provide when filing a claim?

Please have your policy number, a detailed description of the incident, and any supporting documentation ready when filing a claim.

Reviews (800) 776-4737 Call Website Photos About

Progressive Insurance - Claims Office in Frederick

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4.3 (12)

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Progressive Insurance - Claims Office is an insurance agency in Frederick, MD.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance - Claims Office in Westview Dr has an overall positive reputation, with customers praising their efficient claims process and helpful representatives. However, some reviewers mentioned issues with communication and delays in resolving claims.

Review Rating Chart

Google: 4.2/5

Yelp: 4.1/5

BBB: 4.5/5

Trustpilot: 4.4/5

Sitejabber: 4.5/5

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Reviews & Ratings

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4.3

(12 Reviews)

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FNU LNU -Google user

a year ago

My truck caught fire. I lost everything. But it only took two weeks to settle my claim. This was a big help for me to get back to work asap. The people were very professional and knowledgeable. Often offered extra information to help me get...Read More

Aj Lee -Google user

2 years ago

Progressive insurance is hands down the best around. I cant believe we saved over 400 dollars a yr. These guys are damn good at the job. Switch over as soon as possible.

Kelsey Wiles -Google user

2 years ago

The lady at the front desk was very nice and helpful

emmaculate kometa -Google user

2 years ago

Great insurance company 👌 …

john breth -Google user

2 years ago

Very friendly

nick reynolds -Google user

2 years ago

I have had to prove my car was taken out then wrecked by unauthorized person, police verified, "Progressive" still charges me.

Manda Panda -Google user

4 months ago

Probably the worst insurance company. FYI, DONT GET SNAPSHOT!!!!! Cuz once you delete it you'll be forced to pay $30 for it every month!!! Not only that, my payment have gone up every month, it used to be $100 now its $170 And once you change...Read More

Traci Leonard`McGinnis -Google user

4 months ago

States closes at 6. 5:20 here to turn in title and doors locked. Lady looked out after we knocked and did not come to door. Unbelievable!

Daniel -Google user

a year ago

We had a hail storm in my neighborhood and Progressive refused to repair/replace my roof eventhough it had visible damage evidenced by pictures feom multiple contractors. They claimed that it was wear and tear. I watched as all my neighbor's roofs got replaced but...Read More

Ryan D -Google user

a year ago

Filed our first ever claim with Progressive. We have damage to our home and per Progressive, our local adjuster was to reach out to us within 24 hours. After many phone calls and voicemails, we still have not heard back from Kevin. ...Read More

William -Google user

a year ago

Don't think because you drive safe don't have any accidents and speeding tickets that, that will keep you from price hikes, every year there's an excuse they use to dig further in your pockets I can't wait to find another insurance company for coverage I'm...Read More

denise sanford -Google user

a year ago

Multi car accident on July 22,2023 Even though I was not at Fault Progressive refusing to pay damages. Other driver received a check plus rental car. James Presgraves stated both drivers only had underinsured. After speaking with one of the drivers, she told me she only had...Read More

Lorrie Miller -Google user

a year ago

Progressive insurance is a scam. My advise stay away from them. They have 4 Facebook pages claiming they are the worst.

Austin Schwebel -Google user

5 days ago

Hold my money for 12 days?

Lacy Resh -Google user

a year ago

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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