Reviews (240) 397-7414 Call Website Photos About

AAA Frederick Car Care Insurance Travel Center in Frederick

Is this your business?

4 (213)

Insurance Agencies Auto Insurance Agencies Auto Repair Shops Travel Agencies

Call Direction Website Reviews

(240) 397-7414 Direction Website Reviews

About

AAA Frederick Car Care Insurance Travel Center is an insurance agency in Frederick, MD.

AAA Frederick Car Care Insurance Travel Center Review Summary

The summary was generated by AI, based on reviews.

AAA Frederick Car Care Insurance Travel Center is praised for its knowledgeable staff, efficient service, and comprehensive insurance options. Customers appreciate the convenience of combining car care, insurance, and travel services in one location. While most experiences are positive, a few mention occasional wait times during busy hours. Overall, it is a trusted choice for those seeking reliable insurance and travel assistance, with many clients returning for its consistent customer care and helpful advice.

Review Rating Chart

Google: 4.5/5

Yelp: 4.0/5

Facebook: 4.6/5

Birdeye: 4.7/5

Yellow Pages: 4.2/5

Initializing review summary...

Reviews & Ratings

Leave a Review

(213 Reviews)

[bip_review_summary]

Leave a Review

Dora Jacobs -Google user

10 months ago

Adriana Montilla, is a great travel advisor she helped me purchasing the flight, Universal and Disney tickets for our spring break trip. It's been 2 years now since she help us to plan our trip to Orlando.I will recommend to contact her to plan your...Read More

WILLIAM OWENS SR -Google user

2 months ago

The Quiet side of Customer Service It’s easy to remember a bad customer experience, but not so easy to remember when a rep goes out of their way to make things right for you. I’m an average guy who doesn’t make a lot of noise...Read More

Loretta DiFino -Google user

5 months ago

Your travel agent, Ms Adrianna Montilla has booked many trips for me and my family. She is efficient, knowledgeable, and always available to answer questions. She is the reason I return to AAA year after year. Her personality is open and welcoming...Read More

Maria Rojas -Google user

6 months ago

Adriana Montilla is the best travel agent I have ever dealt with. She is very professional and knowledgeable about her work. She understood my wishes and gave me the best recommendations. Thanks to Adriana's recommendations, my vacation in Punta Cana was a...Read More

John Sandy -Google user

6 months ago

Adriana Montilla is always our “go to” AAA Travel Agent when planning our vacations. Always knowledgeable and friendly, Adriana is a great Ambassador for the AAA. She is throughly professional and always ready to assist and guide us through planning our next adventure. I...Read More

Adri Mont -Google user

Edited 11 months ago

I have been getting my oil change at Frederick AAA car care location for years. Everyone there is great, professional and very friendly. The Car care manager Mr. Ergueta explain very well if there is something wrong with the vehicle. Rafael, Cory, Jose...Read More

Rachel -Google user

11 months ago

I had a car emergency after leaving Johns Hopkins Hospital for medical care and traveling through Frederick MD. (I live in PA). I went to two garages and they refused to help me. I then went to this garage located on 5620...Read More

Robert Indre -Google user

a year ago

I am a 57 year member of AAA and have lived in 9 different states. I have experienced a lot of " authorized AAA" repair shops and have been overall very satisfied. BUT- Frederick's AAA care care is clearly the BEST...Read More

cesar zamora -Google user

11 months ago

Our trip to the National Park was absolutely flawless thanks to AAA Senior Travel Agent Adriana Montilla. They put together the perfect itinerary, from the charming little towns to the delicious dining experiences, and their attention to detail was second to none. Highly recommend!

Mirna Rojas -Google user

a year ago

My husband and I were first time cruisers and we had the excellent advice and attention of Adriana, the best travel agent we’ve ever met! Highly recommended! We had an amazing time at our first cruise. Ready for our second one. We’ll see you soon...Read More

Pat Harasim -Google user

10 months ago

Adriana Montilla is very informative, helpful and she is a very professional travel agent. She definitely provides 5 star customer service. We highly recommend Adriana for her professionalism and knowledge.

Adriana Roa -Google user

a year ago

Adriana Montilla my travel agent did the the arrangements for my tour to Turkey. Awesome experience great company Trafalgar. Adri set up the entire trip including airline tickets and flights with great price. She has excellent customer service, very professional and friendly. Nice travel partner!!!!

Jimmy Knight -Google user

2 years ago

I have AAA. I had a tire blow out on my truck and couldn't get the spare out, it was stuck under the truck. They towed me to their shop and got the spare down and put on. Not sure how much it would cost...Read More

Rhonal Jansen -Google user

5 months ago

Adriana took care of my travel for me and my family all went great!! she is the best 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ stars to her!

Cody G -Google user

a year ago

Always super helpful, and kept in touch each day on the status of my vehicle. They even held it an extra couple days while I was on travel for work, paid over the phone and picked up after landing at the airport near midnight....Read More

Margarita strauchman -Google user

10 months ago

Adriana Montilla provides an exceptional customer services , ability to tailor trips to specific needs , she really listened to what I was looking for ! We planned a trip to Spain.

Patricia Carney -Google user

3 years ago

These people were wonderful! We were moving from Ontario, Canada to Virginia when our car decided to die in Frederick. Through AAA we were towed to this location. They looked at the car quickly, they explained what was going on, offered options and advice. They...Read More

Auto engine diagnostic

Remo Molino -Google user

2 years ago

Excellent customer service for AAA members. Travel help is awesome. Also, free Notary service for members. Attached is the AAA auto repair. Printed estimates given up front. Repairs done on time and at the going rate. No need to be an AAA member to use...Read More

Habibullah Durrani -Google user

10 months ago

Adriana Montilla is an awesome travel agent and the best AAA employee that I have ever seen , she is professional and friendly at the same time!

H. Lim -Google user

2 years ago

Our car broke down in Frederick while we were in town for a wedding. As out of towners, we were so nervous about how we were going to get home. However, we couldn’t have met a more helpful, knowledgeable, kind, and patient group than the...Read More

Carleah Fisher -Google user

3 years ago

Jeremy and Alex are technicians who are godsends! They are a breath of fresh air because they are so patient and knowledgeable. Anytime I have an issue with my vehicles I take it to them. They take the time to explain to me...Read More

Mike Campbell -Google user

4 years ago

Professional service, made suggestions that helped me make my purchase and have the work done at AAA. I wanted new wheels for my car and was concerned with them getting damaged during the process, but they did a perfect job installing the …

Alice or Alicia V. -Google user

2 years ago

I was very pleased to work with Adriana in booking my trip. Adriana promptly replied my emails and took care of all the details. Adriana is a true professional and I would definitely recommend her to family and friends as the best travel agent...Read More

Demetrius Robinson -Google user

8 years ago

Our teenage son had a slight emergency, a blown tire, on the highway. We called AAA and they were awesome! The tow truck was there in about 30 minutes from our call. They towed the car to their service center with no...Read More

Ben Zapata -Google user

3 years ago

Good prompt efficient service. Nice we'll kept work area, spacious waiting room. Coffee and water offered. Vending machine with snacks and soda. They offer other services besides mechanic, such as insurance and travel.They also have travel related articles for sale. Maps are free for AAA...Read More

Mimi Butcher -Google user

7 months ago

Adriana was wonderful, professional, and customer service. She goes above and beyond to meet customer needs.

Le N'k -Google user

4 years ago

Friendly staff, I am a regular using mostly their car care and their insurance service. Gary and Jeremy always come up with the right recommandations for my cars. Sandra at customer service is always smiling and ready to help. I highly recommend the place!!!

Eduardo Bracho -Google user

a year ago

5-star service, Adriana made me feel very comfortable and relaxed. She has an incredible energy and she helped me a lot, making everything clear for me.

Lisa Swinton -Google user

5 years ago

Thorough and efficient. Friendly and courteous staff. Don't need a membership to have an oil change or work done on your vehicle. Better price on oil change of you require high grade oil.

Ree Smith -Google user

4 years ago

Ran into some issues with AAA (larger company) so I contacted the local store. The representative that answered was friendly and professional. She took extra time to ensure my issue was resolved and even called back later to ensure everything worked out as intended! Highly...Read More

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Offerings

Oil change

Amenities

Mechanic

Restroom

Planning

Appointments recommended

Payments

Debit cards

NFC mobile payments

Credit cards

People Also Search

Insurance Agencies Auto Insurance Agencies Auto Repair Shops Travel Agencies

AAA Frederick Car Care Insurance Travel Center in Frederick

Contact

About