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AAA Charlottesville in Charlottesville

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4.7 (61)

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AAA Charlottesville is an insurance agency in Charlottesville, VA.

AAA Charlottesville Review Summary

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4.7

(61 Reviews)

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Joe Hanlon -Google user

2 months ago

Andy did a great job helping us plan our trip to Canada and saved us a lot of money on International auto collision insurance.

Vehicle insuranceGreat price

Bruce Grazier -Google user

2 months ago

Very helpful staff, I always get my international drivers license here.

Great price

Shelley Fields -Google user

7 months ago

Mana Welsh and Steve the, Operating Manager, were absolutely amazing!! Mana was so efficient, knowledgeable and kind!! We truly adored her!!

Nandita Rahman -Google user

5 years ago

Excellent service, I called asking for tickets for Luray and a gentleman named Steve answered. He was so pleasant and enthusiastic to help, it made my day! We later dropped by to pick up some tickets and he remembered me calling. He even pronounced my...Read More

Responsiveness, Quality, Professionalism

Richard Parkinson -Google user

6 months ago

Good customer service. Well informed staff.

D. V. -Google user

2 years ago

I love AAA. I have had them since I was 17 and lived in California. I still have them now and I am 66 in Virginia. They have always been there for me and the roadside assistance people have gone above and beyond what...Read More

Ricky Rodriguez -Google user

3 years ago

I drove my car to Charlottesville to get it closer to home to use my 200 mile towing allowance and within the next hours the tow truck arrived at my location and loaded my car. My precious vessel was not harmed during transport and was...Read More

Christine Dakeman -Google user

4 years ago

While I did not visit AAA, I spoke with a very nice man named Steve. He got us all hooked up with what we needed. It was great to hear a human on the other end of the phone!! Thank you! :):)

Elaine Woodson -Google user

4 years ago

Very helpful and nice associates. Even got a few freebies because I got there early... smoke detector, Frisbee, key type covid door opener, apron, dice calendar from Carnival. As they said, early bird gets the worm. Happy travels!

Tracey Kite -Google user

5 years ago

Mana is definitely your go-to travel guide! I scheduled an appointment with her a few weeks ago unsure what to expect, since my husband and I were not exactly clear on our travel plans - Rome or Greece. I emailed her before the appointment...Read More

Daniel Friend -Google user

6 months ago

Super friendly people Good service

Jean Hornberg -Google user

4 years ago

Here in the Shenandoah Valley, Nate from the Waynesboro location quickly responded to my call. He was efficient, courteous and very helpful. I greatly appreciate and recommend his manner and service.

DENNIS YOKOYAMA -Google user

3 years ago

Caitlin Hoerman (AAA Charlottesville, VA), assisted me in updating 'Membership' issues on 3 Aug 22/3:14 PM. Very polite and competent. Thank-you Caitlin! You're the best!!!

Brenda Koonce -Google user

a year ago

We always use AAA travel services. Mana is wonderful! They are a great source of information.

Rick Moore -Google user

8 months ago

Mana Welsh was very helpful, knowledgeable, and accommodating.

Karen Hartman -Google user

2 years ago

Very responsive even tho I’m not a member. Purchased a transponder for toll payments-Ez-pass. Very helpful in instructions.

cali librarian -Google user

2 years ago

Fast efficient, the staff are friendly and know their stuff. I have a premium membership and have really appreciated the service.

Linda Shipley -Google user

a year ago

Awesome customer service. Very helpful and friendly all while being professional.

Anshuman Suri -Google user

a year ago

Very helpful and courteous , even though I wasn’t a member :)

Dukes Defense -Google user

a year ago

Arrived within 10 minutes of my phone call to unlock my car

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Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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AAA Charlottesville Review Summary