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Farmers Insurance - Terry Smith is an insurance agency in Battle Creek, MI.

Farmers Insurance - Terry Smith Review Summary

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4.8
(46 Reviews)
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Hippichic 7 (Hippichic)
Hippichic 7 (Hippichic) -Google user
2 months ago
I was blessed to have Nathan pick up my call to pay my late bill. I had been working with their corporate office and they need a refresher course in the management of clients. Nathan can do that. He’s professional, educated, and refreshingly calm and...Read More
Aliyah Baker
Aliyah Baker -Google user
3 months ago
I had a great experience working with Nathan from Farmers insurance. My policy was about to expire, and he stepped in right away to help me get a new one started without any hassle. He explained everything clearly, answered all my questions, and made the...Read More
Amy Keithley
Amy Keithley -Google user
2 months ago
I cannot say enough good things about Nathan Jurss! From day one, they’ve been responsive, knowledgeable, and truly committed to finding the best coverage at the best price. They took the time to explain every option in a way that actually made sense and made...Read More
Janet Finn
Janet Finn -Google user
a month ago
Would just like to share with you that I had a great experience with Nathan. He was very very helpful to me. I had some questions and he helped me out with the answers. I can’t say anything more other than he did an awesome...Read More
kelli “Trebucher7”
kelli “Trebucher7” -Google user
Edited 2 months ago
Nathan has the customer service skills perfect for insurance needs. He is timely in calling back, and well educated about insurance options and costs. After speaking with him, I was well informed and confident in my decision.
Cade Johnson
Cade Johnson -Google user
Edited a week ago
Leah was great! She did everything she possibly could to make sure I hung up satisfied with our conversation. Great communication and great demonstration of work ethic. She made sure I understood everything that was happening. She even wished me a good day! Thank you...Read More
Vehicle insuranceGreat price
Deborah Quigley
Deborah Quigley -Google user
a week ago
Tamara was extremely helpful and professional to work with on coming up with the best possible quotes ,for my auto and home insurance. I would highly recommend her for all of your insurance needs.
Vehicle insurance, Renter's insurance
Thomas Goble
Thomas Goble -Google user
a week ago
Nathan was very patient with me because I do not understand electronic devices. He never hurried me or belittled me. He was a perfect associate. Thanks again Nathan
Property insurance, Vehicle insurance
Keithley Kustomz
Keithley Kustomz -Google user
3 months ago
I have known Nathan for a while I never knew how good he was in customer service. My last insurance dropped me and I went over to him and withing an hour I was insured again. There's multiple areas he excels in at this office....Read More
Timothy Lamb
Timothy Lamb -Google user
2 months ago
Nathan was awesome. I called right before closing to get a motorhome we were buying over the weekend insured and he stuck out the whole process for us. He was very kind the whole time. He was knowledgeable and able to get...Read More
Charles Kelley
Charles Kelley -Google user
a month ago
I am extremely satisfied that I had bundled my auto, homeowners and business policies with Farmers insurance agency. Tamara is doing an outstanding job for me and my only regret is not switching to them sooner. Thank you Tamara and the whole staff at Farmers insurance...Read More
Betty Oatsvall
Betty Oatsvall -Google user
3 months ago
Wow! Imagine my surprise when Nathan Jurss from Farmers insurance called me today! We moved from Farmers to another company six months ago. Nathan called to say he was sure he could win us back with their rates. I was shocked when they …
Krista Denney
Krista Denney -Google user
3 months ago
This was my first experience setting up an insurance policy. Nathan Jurss made it a breeze! He provided excellent customer service. He was very friendly, and answered all of my questions! I felt confident setting up my policy! Thank you for all of your help!
Bonita Keeler
Bonita Keeler -Google user
3 months ago
If you need to switch your insurance company I suggest you go see Tamara at Terry Smith's Farmers insurance in Battle Creek Michigan. She is the best customer service and very helpful and calm makes you feel like you are doing something right and not...Read More
Miranda Ebury
Miranda Ebury -Google user
5 months ago
I have been working with Nathan Jurss to switch my Auto + Home Insurance and it has been such a pleasure. He was kind and patient with me. He answered all my questions and I had a lot of them! He was very thorough in...Read More
Alyssia Thompson
Alyssia Thompson -Google user
3 months ago
I really enjoy working with Nate. He is very knowledgeable and efficient and seems to know all the facts. It really made the process of switching my home and auto policies feel like a breeze!! Highly recommend!
Cass Root
Cass Root -Google user
3 months ago
Had an annoying time with insurance agents over selling you on plans you don't necessarily need? Contact Nate. You'll be treated like family. Tell him exactly what you're looking for and get the cheapest possible price in response. Want to make a change? Absolutely no...Read More
Jennifer Nickowski
Jennifer Nickowski -Google user
3 months ago
Nathan has great customer service! He explained the different types of policy’s and told me what he recommend for me, I am very pleased with his service and I would recommend Nathan to other customers if they’re looking for someone caring and knowledgeable.
John McLemore
John McLemore -Google user
a week ago
I had the most patient and informative Agent Tamara to help me today with my policy, she was so helpful, and explained everything to me, what a pleasure finally someone that took the time to help me understand and answer all my questions. Thank you Tamara.
Abram Looy
Abram Looy -Google user
4 months ago
Farmers was always caring and nice to me! Great customer service, always had my best interest in mind. Just make sure to sign all documents😂. I had Nathan and he was really helpful and nice. …

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