I first reached out to Lincoln Insurance Agency in 2021 to inquire about auto insurance. Sara was very knowledgeable and answered all of my questions. Although we weren't able to switch our insurance at the time, I reached back out to Sara last month and...
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I first reached out to Lincoln Insurance Agency in 2021 to inquire about auto insurance. Sara was very knowledgeable and answered all of my questions. Although we weren't able to switch our insurance at the time, I reached back out to Sara last month and worked with her to get our auto and homeowners insurance switched to a different company and save our family a significant amount of money.
When I worked directly with large insurance companies like State Farm, I had several occasions where my emails wouldn't be returned and the agent never reached out to me after the initial signup. Lincoln Insurance is the opposite of that. The receptionist was very kind and friendly each time I spoke with her. Sara is extremely patient and thorough. She has the heart of a teacher and walks through everything with you and makes time to answer ALL of your questions. You can tell that she will be your advocate throughout the process of finding better insurance coverage options. If you are ever confused about anything, Sara will break it down in simple terms for you and I've never experienced such excellent customer service in the insurance world where they truly treated me like family.
If you are looking to switch your home and/or auto insurance, reach out to Sara and the team at Lincoln Insurance. As long as I'm in town, I will be relying on their expertise and services!