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Fredia Hawthorne - State Farm Insurance Agent is an insurance agency in Springfield, IL.

Fredia Hawthorne - State Farm Insurance Agent Review Summary

The summary is generated by AI, based on reviews.

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4.2
(31 Reviews)
5
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1
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Dr. Jennifer Casandra Williams
Dr. Jennifer Casandra Williams -Google user
7 months ago
I’ve been a client of Fredia Hawthorne’s State Farm insurance since moving to Illinois for many years now. She and her staff have been nothing but wonderful in handling my insurance needs. Their courteous customer service is impeccable, especially in a world in which we...Read More
Ivana Odstrcil
Ivana Odstrcil -Google user
6 months ago
I needed some information on my insurance Renewal. Phone was answered immediately and Agent Fredia answered all my question right away. She is very professional, respectful and friendly. I truly don't have to do anything or worry, She took care of everything ALREADY. I recommend...Read More
Pam Groves
Pam Groves -Google user
Edited 6 months ago
I have had Fredia as my insurance agent for over 25 plus years. I support women owned businesses and minority women owned businesses. But besides that if I call and have a question her office always gets me the answer. I've have never had...Read More
Melissa Molohon
Melissa Molohon -Google user
6 months ago
Frieda and her team have helped me numerous times when signing up for a new policy or the drive safe and save. Frieda is very friendly, nice and informative. I would recommend Frieda and her team to anyone.
Debra Davis
Debra Davis -Google user
6 months ago
I have been going to Fredia Hawthornes for over 15 years! Never have I had a problem with filing a claim or anything else! Love the people there, and they get to know you and your needs! Very friendly and welcoming and knowledgeable! Thank you...Read More
Denise Molnar
Denise Molnar -Google user
5 months ago
I have been with Frieda about 10 years. I had 1 horrible auto accident. Every need was met. She is friendly but professional. Personal but professional.i recommend talking with her.
Donna Cloyd
Donna Cloyd -Google user
7 months ago
Fredia Hawthorne and her staff are friendly and professional. I have my home and car insurance through this State Farm agency. I have been with this agency for 25+ years. Great Service!
Deborah Cartwright
Deborah Cartwright -Google user
Edited 4 months ago
State Farm has always been eager and willing to explain things regarding insurance for my cars. I have had several changes in past few months and they had no problems with that and made the adjustments. I have been with them for over 20 years.
Joan Hobson
Joan Hobson -Google user
a month ago
Nathan was very courteous and helpful with all of my questions regarding my personal car policy. Thank you!
Vehicle insurance
Jake Reviews
Jake Reviews -Google user
7 months ago
I have had home and car insurance through Fredia's office for several years now, and I feel I am in good hands. My agent, Pattie, has been nothing short of kind, professional, and helpful through any questions I've had over the years, and it makes...Read More
Talonna Elam
Talonna Elam -Google user
6 months ago
A really great agency! Fredia and Patty have helped me so much over the years and I appreciate their professionalism and honesty.
Nox Venari
Nox Venari -Google user
a month ago
A wonderful place and wonderful people whom care. Been with them for nigh of 20 years. Very helpful and honest!
Chi-Girl69
Chi-Girl69 -Google user
Edited 5 months ago
Love It! Freda Hawthorne Is A Great Agent Very Friendly, Knowledgeable, And Patient With Her Customers And Maintains State Farm Slogan "Like A Good Neighbor State Farm Is There!" 😊 …
D John
D John -Google user
6 months ago
Frieda and staff are amazing souls! I have been with Frieda for 19 years and wouldn't think of changing. Thankful for your services!
Pattie Norman
Pattie Norman -Google user
a year ago
Fredia has been my agent for over 20+ years. She is one of the kindest people I have come in contact with. She is very informative about all aspects of Insurance. She recommends products to make sure all your needs are met. She been there...Read More
Carol Forestier
Carol Forestier -Google user
a year ago
I would never have another agent! Over 25 years with Fredia and enjoy her personality, compassion, and hard work so much that I never mailed the bill. We always have to pay in person just so we can meet with her. Any claim...Read More
Ellen Grafton
Ellen Grafton -Google user
Edited 6 months ago
Fredia and her employees have always been available when I had questions. They are very patient and kind. 5+ stars!!
Daniel Ghere
Daniel Ghere -Google user
6 months ago
We have been long time customers of State Farm Insurance and are very happy with their bungled rates, friendliness of staff and customer service.
Margretta Rice-Whiteside
Margretta Rice-Whiteside -Google user
7 months ago
I just love Freda, her expertise with the insurance industry has been a God send to me and my family!! Thank you Freda!!
Morgan Reynolds
Morgan Reynolds -Google user
a year ago
Fredia is a fantastic insurance agent and was recommended to me by many friends and family members. Her team is professional, responsive, and got an amazing deal on car insurance for me. Highly recommend!

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot