After waiting what felt like forever, I reached out to agent Lori because I qualified for extra discounts. I had previously did a quote online and she followed up with me. Not only was I able to get better car insurance-including more than my previous...
Read More
After waiting what felt like forever, I reached out to agent Lori because I qualified for extra discounts. I had previously did a quote online and she followed up with me. Not only was I able to get better car insurance-including more than my previous provider. She was patient, understanding, made my time feel valuable & navigated each step of the way. Whether it’s your first auto policy or 29th, Lori gave her expertise and explained in a way to help her audience understand than most people you deal with. I wasn’t talking to just a company, but a human being. Someone who cared. Even when it became time for the bad news, I was not mad or irate with Lorie (sorry in advanced for the spelling) because she handled it with care and explained every detail I had questions about. If your supervisor read these reviews- you deserve more. Whatever you’re making, add another 0 and it’s still not enough. Lori you are absolutely incredible. This isn’t enough but hopefully you will be recognized and appreciated. Normally I say I do these surveys/reviews but don’t commit to doing them. But, I would not do right by you in silence Lori. Thank you again!