This location has been getting my special orders right for about 13 years and answering the phone with enthusiasm and a commitment to getting my order correct and immediately correcting mistakes, therefore the 5 Star review is ONLY for the Sutherlin, Oregon store, NOT Dominos...
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This location has been getting my special orders right for about 13 years and answering the phone with enthusiasm and a commitment to getting my order correct and immediately correcting mistakes, therefore the 5 Star review is ONLY for the Sutherlin, Oregon store, NOT Dominos as a whole.
Unfortunately, I will most likely not order from Dominos in the future due to OUTSOURCING a call center to take orders. It was ABSOLUTELY THE WORST EXPERIENCE! In the end I had to be transferred to the store to place my order due to a lack of communication, rude customer service reps and not being able to understand eachother, and the customer service reps inability to place my special requests on my order. Perhaps one customer loss is insignificant for a corporation but, in the customer service area I am a part of, one loss is ALWAYS SIGNIFICANT!
SHAME ON YOU DOMINOS for OUTSOURCING!