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Call Direction Website Reviews

About

Verizon is a cell phone store in South Plainfield, NJ.

Verizon Review Summary

The summary was generated by AI, based on reviews.

Verizon at 7000 Hadley Rd offers excellent customer service, with knowledgeable staff helping customers find the right plans and devices. The store is well-organized, and the representatives are friendly and patient.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Trustpilot: 4.2/5

Better Business Bureau: A+

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Reviews & Ratings

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3.5
(269 Reviews)
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Raj S
Raj S -Google user
a year ago
Went today to pick something that I ordered online . First of all, verizon has some really good deals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it’s the best decision I made . Nice service...Read More
Mike Eye
Mike Eye -Google user
6 years ago
Go early in the morning before the crowds. Pay your bill and get answers to your concerns friendly staff. Plenty of parking. Open 7 days a week.
Shyam Miyatra
Shyam Miyatra -Google user
7 years ago
Had good Experience with Verizon store, staff is really helping , and they have good understanding of customer needs and plans as well offers , recommend this place for future visits
A&D Amazing Drywall LLC
A&D Amazing Drywall LLC -Google user
2 weeks ago
They’re so amazing
Mark Metzing
Mark Metzing -Google user
5 years ago
This was our first time back to this location in about a year. The redesigned layout is really nice. Our Sales Consultant Loretta was excellent. She was very patient as we upgraded phones and plans. She took the time to listen and made good recommendations...Read More
Judy Long
Judy Long -Google user
5 months ago
Spent a fair amount of time this afternoon at this store - all reasons for length of visit on us not Verizon - and Tristan was helpful, patient and professional. Made sure we were well taken care of and settled with new phone before we...Read More
melvin torres
melvin torres -Google user
3 months ago
If you want their wifi is ok, but anything you need help with your account, good luck. Cause their staff is basically useless and dont know anything. I HOPE their management does something cause whatever they are doing now is definitely not working.
Samuel Albert
Samuel Albert -Google user
5 months ago
My family of four visited the Verizon store in South Plainfield to switch our phone service from Google Fi to Verizon. I wasn’t sure how to navigate the process, so I went to the store for assistance. Salaam and his colleague guided us through the...Read More
Dylan fowler
Dylan fowler -Google user
4 months ago
My phone has been glitchy and messed up for months, been on the phone with Verizon numerous times. Came to this location and Michael fixed it within 10 minutes.
Donna Lacerra
Donna Lacerra -Google user
a year ago
Went to pick up an order I placed in the morning hours. The order was supposed to be picked up out of 1 of the lockers in store. 4 hours later I arrive at the store to pick up and the order wasn’t in the...Read More
gowthami legundapati
gowthami legundapati -Google user
10 months ago
This review is for that best customer centric rep Leo. He is beyond amazing and the way he helped us with porting my husband’s phone number was beyond amazing. He solved the issue in 10 minutes that this store manager and another rep couldn’t resolve...Read More
John Petillo
John Petillo -Google user
9 months ago
DO NOT JOIN VERIZON AND DEFINITELY DO NOT SHOP at the South Plainfield location. Verizon looks for every opportunity to scam you and screw you over. We upgraded a phone online. The website said the price would be $4 per month if we traded...Read More
Alexandra Campanaro
Alexandra Campanaro -Google user
10 months ago
Went for help to transfer lines from one account to another. They said they were unable to help us AT the store do this, so spent an hour on the phone with Verizon transferring the numbers at the store. Was able to do this at...Read More
Hendrix Banzon
Hendrix Banzon -Google user
5 months ago
I went here today and had a quick and nice experience. Thank you, Tristan!
rkmani2000
rkmani2000 -Google user
a year ago
We visited the store just before closing time today and the girl(forgot to note the name)accommodated even though we went to the store before closing time and answered all our questions and provided good suggestions for the issue we had with the phone. We are...Read More
Turquoise James
Turquoise James -Google user
2 years ago
I just left this location. Two guys helped me and were very rude. They called themselves being funny telling me my license doesn’t look like me. I showed them both licenses and i told them i lost weight. I told them i was on my...Read More
LOUIS GOUGH
LOUIS GOUGH -Google user
a year ago
We asked 3 times if the amount quoted included EVERYTHING we were told yes 3 times. While going over the invoice there wasn't additional 40 dollars in charges, We cancelled and went to T Mobile
Joshua Paule
Joshua Paule -Google user
10 years ago
Not sure when you guys went, but i went on Black Friday weekend and they had everything together. Someone greeted me at the door, took my information. I waited for a brief amount of time, before my name was called. The salesperson was … More
Larry Weinglass
Larry Weinglass -Google user
3 years ago
Phone has issues with audio cutting out and charging. Made zero effort to troubleshoot the issue, just immediately told me to pay another insurance deductible to get another phone. Customer service should always be attempted , shows how little store cares about it's customers or...Read More
Kay Tea
Kay Tea -Google user
3 years ago
I would avoid this branch, if possible. I went to this store looking for a solution to a problem that the MyVerizon chat created for me. While I am actually fine with the fact that the people at this store could not help...Read More
John Petillo
John Petillo -Google user
9 months ago
DO NOT JOIN VERIZON AND DEFINITELY DO NOT SHOP at the South Plainfield location. Verizon looks for every opportunity to scam you and screw you over. We upgraded a phone online. The website said the price would be $4 per month if we traded...Read More
Turquoise James
Turquoise James -Google user
2 years ago
I just left this location. Two guys helped me and were very rude. They called themselves being funny telling me my license doesn’t look like me. I showed them both licenses and i told them i lost weight. I told them i was on my...Read More
Joshua Paule
Joshua Paule -Google user
10 years ago
Not sure when you guys went, but i went on Black Friday weekend and they had everything together. Someone greeted me at the door, took my information. I waited for a brief amount of time, before my name was called. The salesperson was friendly and...Read More
Kay Tea
Kay Tea -Google user
3 years ago
I would avoid this branch, if possible. I went to this store looking for a solution to a problem that the MyVerizon chat created for me. While I am actually fine with the fact that the people at this store could not help...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments