I stopped in to upgrade my iPhone. They were super busy, but I was still greeted as I walked in the door. I did wait about twenty minutes to be helped but it was very clear the two associates were competent and customer-service oriented. When...
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I stopped in to upgrade my iPhone. They were super busy, but I was still greeted as I walked in the door. I did wait about twenty minutes to be helped but it was very clear the two associates were competent and customer-service oriented. When my turn came, I received the same quality care from Alyssa. She’s amazing. She was quick and knowledgeable. She suggested things I didn’t even know I needed but instantly saw the need for. For instance, she told me I could purchase a screen protector from them for $35 which has a lifetime warranty if it breaks. I pay about $10 from Amazon for these but have to replace them four to five times each year so she saved me money there. She also saved me money through a promotional deal they have going and also by telling me I could return my old phone. I didn’t think that was possible because my old phone didn’t work right. Anyway, the upshot is that she got me all the deals she could, she was fast and efficient, and she was super kind to my daughter who was with me. I recommend this store and I ESPECIALLY recommend Alyssa.