Finally decided to check out the Amazon Fresh in Westlake Village, 8:30 a.m. Saturday morning. The parking lot was completely empty, not a parked car in sight, wasn't sure the place was even open.The entrance has "gates" to enter the store. Never having seen such...
Read MoreFinally decided to check out the Amazon Fresh in Westlake Village, 8:30 a.m. Saturday morning. The parking lot was completely empty, not a parked car in sight, wasn't sure the place was even open.The entrance has "gates" to enter the store. Never having seen such a thing I was a bit confused by it and asked an employee about it. I think I disturbed him from his breakfast or something, he offered help with an attitude but really never answered my question before walking away and returning to his breakfast.I guess you're supposed to have an Amazon app on your phone? My wife directed me to another "gate" to enter the shopping area.We were the only shoppers in the entire market.This market has a sterile, industrial feel and layout to it.Employees are all young and seemed to have their heads elsewhere rather than at their jobs. I interacted with four employees, and they were all the same, young, disinterested, devoid of personality and minds elsewhere.To go down the wine and beer aisle, I had to present my ID to the beer and wine aisle attendant (never seen that before!), not just show it, but remove it from my wallet and hand it over to be scanned. It's quite obvious that I am more than old enough to buy liquor let alone just look at it, but rules is rules I guess. lol. My wife started to follow me down the aisle but was stopped by the attendant who once again demanded ID, so my wife didn't join me. I only agreed because this was my first time there and wanted to check their offerings and prices.After perusing every aisle in the market, time for check out.Uh oh, the same guy that wasn't much help when I entered the store. I put a bottle of wine on the conveyor, and he said he needed to see my ID. I told him I already gave it up at the liquor aisle, he said he needed to scan it again. Ugh. (Ugh because my license is rather difficult to remove from the windowed sleeve it's in in my wallet)The entire time this fellow is checking our groceries, he's dancing and singing out loud, quietly, but out loud. And doing a little dance. Yes, I already mentioned his dancing, I thought it was worth noting a second time.When done, he asked if I wanted a receipt, to which I said 'please'.With sort of in an 'over the shoulder' motion not looking at me, he handed me the receipt to which I said "Thank you very much", to which he replied nothing. Not a 'thank you' in return, not a 'have a nice day', no reply, nothing, just his continued singing to the music in his head.And his dancing. Did I mention that already?I can see why there were no cars in the parking lot or customers in this store. A weird vibe to the store, a weird vibe from employees, weird rules just to walk down an aisle of the market.Pros: The market was clean (with zero customers, it should be). Nice, clean, shopping carts (with zero customers, they should be)Cons: See above comments and add prices were no less than the usual market I shop at, and in many instances I noticed, prices were higher.I won't be back, obviously.
In-store pickup 
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