I have been looking forward to checking out what this location had because, as other avid Dollar Tree goers know, each Dollar Tree has different things in stock (I call them little treasures). As expected, I found everything I was looking for and more. After...
Read MoreI have been looking forward to checking out what this location had because, as other avid Dollar Tree goers know, each Dollar Tree has different things in stock (I call them little treasures). As expected, I found everything I was looking for and more. After completing my shopping I headed towards a check out lane and the cashier, Bridgette, looked straight at me, as she was finishing up a customer, and walked off. I honestly didn’t think much of it, as I just thought she was going to help the customer. So I proceeded to the line and began putting all my items on the check out counter. My friend walked up and also put her items on the counter. My friend asked me where the cashier was and I said I didn’t know. I then looked towards the direction she had walked and she was beginning to clean the glass doors. Being that we weren’t in a rush, we shrugged it off & started talking about everything we found. After about five minutes of waiting and her cleaning the doors, talking to everyone & her line growing, she looks at us and yells “I’ll be there in a minute, I started this before you got there!”. My friend and I said okay and kept talking. Then after the others left the line complaining, we started to grab our stuff to go to the other lane too, then she quickly walked to the cash register and I said “oh, are you ready?”, she said “what does it look like, yes I am”. I said “okay” & I walked back to her line with my fall plates (that I was so excited about getting). So she began to check me out and I had a return, so I told her & she proceeded to take the item I was returning out of the bag and throw the bag away with the receipt in it. So I told her the receipt was in the bag and I wanted it. Visibly irritated, she got the bag out of the trash & threw my receipt at me. I was thrown back but I didn’t say anything. Then she started grabbing the plates, 2 at a time and putting them directly into the bag. So I asked her to please wrap them and she sighed and started putting them into a bag 2 at a time. So I asked her to please wrap them individually so they would break. She then really got upset and said she had been doing that job for years and she knows what she’s doing. I tried to help wrap them individually and she stopped, looked at me very upset and said “you can do it then”, I said “this is your job, I’m trying to help”, she said (very loudly) in my face, “NO THIS AIN’T MY JOB!” I then asked to speak to the manager, she called the manager to the front, as she kept talking under her breath, giving my friend and I dirty looks. The manager, Tina, came up and said “what’s going on”. The cashier started yelling and telling her side of things and lying about what actually happened. I said “that’s wrong” and she hushed me. I proceeded to asked (in a normal voice) “is this how you let your employees talk to you and talk to your customers?” The manager looked very intimidated and asked the cashier to take a break and said she would take care of me. The cashier proceeded to say “that’s what I thought” and as she was walking away she continued to say things very loudly to me and about me. Calling me names and threatening that I “didn’t know who I was messing with”. The manager started checking us out and I asked her why she let her employee talk like that, she said “I’m not going to say anything to her in front of people”, I said “but it’s okay for her to yell at your customers?” She didn’t say anything else. She didn’t even apologize to us about our experience. Someone in that position should not be intimidated, nor should they allow their employees to humiliate their customers. Especially in front of a store full of other patrons. Needless to say by this time about 20-30 people had all come up to the front of the store to see what all the yelling was. This was the worst experience I have ever had at a Dollar Tree. I would NOT advise anyone to go to this location, unless you want to deal with people like that! You’ve got to do better Dollar Tree. People like that should not be working in your stores. Worst experience ever!
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