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About

The Home Depot is a home improvement store in North Richland Hills, TX.

The Home Depot Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(1384 Reviews)
5
4
3
2
1
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F T
F T -Google user
2 years ago
Outstanding customer service! We needed an item (a heavy shelving unit) in the colour black which was on the highest shelf in the whole store! The guy we asked for help went to get the fork lift guy and in less than 10 minutes the...Read More
Stephanie Smith
Stephanie Smith -Google user
6 months ago
Ordered our fencing materials online & scheduled convenient curbside pickup. Love them!
alacia choice
alacia choice -Google user
a year ago
Convenient location with great offerings. I love their outdoor selections and no hassle returns. The only problem is the low abundance of subject matter experts. It's usually only the 1 guy who really knows the ins and outs of remodeling projects. I had to wait...Read More
Lindsey Rangel
Lindsey Rangel -Google user
6 days ago
I’m writing this post as a warning to other customers to pay with credit or debit card. Do not pay with cash. I did just that and purchased 3 trees. One of them survived and is currently planted in my yard. I took the...Read More
emasita
emasita -Google user
2 weeks ago
The team at Home Depot consistently delivers exceptional customer service with a genuine smile and a helpful attitude. Their hardworking staff go above and beyond to ensure every customer’s needs are met, offering expert advice and assistance with a personal touch. Their dedication and professionalism...Read More
Jason Di Dio
Jason Di Dio -Google user
2 months ago
Seana, you are amazing! Thank you so much for helping me with my return—you made the whole process so easy and stress-free. You’re the perfect example of what great customer service looks like! I really can’t thank you enough for being so kind and helpful....Read More
Greg P
Greg P -Google user
3 weeks ago
Additional customer service training is necessary for the staff. If they struggle to manage the demands of increased customer traffic, further development is essential. Otherwise, they may need to consider alternative career paths better suited to their strengths. Everytime to go to this store, there's always...Read More
Roxi
Roxi -Google user
2 months ago
What can I? Say after all it's home depot!!! But I. Can't help thinking that a lot of Their plumbing options like for shower Diverters and things are not the best quality!!! I wish I knew where to get really quality.Plumbing fixtures and lighting Fixtures that don't break the...Read More
Julie Carney
Julie Carney -Google user
2 months ago
I’d give less than 1 star if I could. I have tried calling the store, calling the 800 number they suggested I call following a failed appliance I purchased from them less than 3 weeks ago, and now…. The text service referred me to the...Read More
Raquel R
Raquel R -Google user
5 months ago
Last night, I visited the store hoping to get assistance in the blinds department. Unfortunately, the person who was supposed to help seemed preoccupied with other tasks and expressed frustration about having to assist before the end of their shift. I only needed about 10...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards