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Best Buy is an electronic store in Glen Burnie, MD.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's cleanliness and organization, making it easy to find what they need. While some reviewers mention long wait times for assistance, most agree that the staff is friendly and helpful.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.5/5

Best Buy Website: 4.7/5

Facebook Reviews: 4.4/5

Trustpilot: 4.1/5

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Reviews & Ratings

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4.1
(3298 Reviews)
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Dexter Tech_Large
Dexter Tech_Large -Google user
Edited a month ago
I have had the computer now that I've bought from best buy for a couple months. This is the first PC in a long time that I've experienced 0 issues with after purchase. At first, I thought I would have boot issue or some internal...Read More
Nicholas Bartolotta
Nicholas Bartolotta -Google user
7 years ago
Worked with Brandon today in getting a new car stereo set-up. He was honest and quite helpful. Everyone I passed on the way in was all smiles and it was very welcoming for a big box store. Parking is easy and right in front of...Read More
Mj Fador
Mj Fador -Google user
8 months ago
I have been coming to this location for 10+ years. Always excellent customer service and availability on products(even around the holidays). One person who has always been a pleasure to see and work with is Constantine. He always has a positive presence, is very knowledgeable...Read More
Michael Firebaugh
Michael Firebaugh -Google user
5 months ago
Excellent workers, my return was easy and fast. Friendly faces and a clean store. Can’t ask for much more in Glen Burnie
Stephen Walker
Stephen Walker -Google user
2 months ago
I just had the best experience at this location today purchasing a gaming computer. Both Raf and Muhammad were great. Not too pushy, extremely knowledgeable of the product and an absolute blast to work with! I highly recommend both of these guys if...Read More
krystal herklotz
krystal herklotz -Google user
a month ago
All the guys here at the geek squad are wonderful. But Carlos is amazing. So friendly, so helpful. They didnt make me feel like all they wanted was money.
Eric Hildenbrand
Eric Hildenbrand -Google user
a month ago
The customer service here was outstanding. They listened to my concerns and made everything better than I could've hoped for. Thank you soo much for caring about your customers! Five stars to your team!
Andi Burke
Andi Burke -Google user
2 months ago
Amazing staff! Came in with a cracked and defective phone I bought from them a week (ish) prior, expecting to have to pay a bit for a new one. Angel swapped me for a new one for $0!! Had my new phone in 2 minutes!...Read More
jassi kaur
jassi kaur -Google user
3 months ago
Had an amazing experience at Best Buy! The staff was super helpful and answered all my questions without rushing me. I found exactly what I needed, and checkout was fast and smooth. Definitely coming back for all my tech needs!
Jake Sweitzer
Jake Sweitzer -Google user
2 months ago
I had a fantastic experience at the Best Buy at 6722 Ritchie Hwy, Glen Burnie, MD! After a frustrating encounter at another store, I came here to complete a return for my Samsung Galaxy S25 Ultra. I spoke with Bobby, the manager, who was professional,...Read More
Isabella Milani
Isabella Milani -Google user
4 days ago
Diangelo was an extremely helpful and friendly sales associate. He has the best customer service skills ive seen in a long time. Thank you Diangelo!
Myra Person
Myra Person -Google user
Edited 3 months ago
Young man today went far and above measures to help me get a particular product. He made sure I was getting the best product for my money after he researched it for me, due to them being out of what I really wanted. In the...Read More
Tae Song
Tae Song -Google user
4 months ago
Alek was able to smoothly and quickly get the product from the back, as I was waiting, taken by an AT&T service representative about joining there plan. Very persistent which held up a lot of time for me to just check-out, Alek (rate: 100/10) smoothly...Read More
Jason
Jason -Google user
5 months ago
I presented my Z Fold Galaxy phone to the Geek Squad for repair. Initially, they diagnosed a necessary screen replacement; however, after explaining the recurring Gmail malware issue, the manager correctly identified the problem. The repair was completed at no charge, exceeding expectations...Read More
connor johnson
connor johnson -Google user
3 months ago
I went here for some new ram for my computer. I didn’t quite know exactly what was compatible with my PC but then a worker named Vincent came up and asked if he could see what computer I bought so he could see what’s...Read More
Tashia
Tashia -Google user
4 months ago
The young lady that helped us today with our screen protectors was so helpful and precise. I truly appreciate her, I wish I had gotten her name. She had a bubbly spirit, so mgmt may know who talking about
Christina Ford
Christina Ford -Google user
2 months ago
The employees are always very nice and helpful. I rely on them for advice when purchasing items for my 14 year old.
Ernie B
Ernie B -Google user
a month ago
Good basic tacos and burritos. Only complaint is having to place my order through a kiosk instead of someone taking my order
pamela jones
pamela jones -Google user
3 months ago
I Love BEST BUY. They have numerous techs available to help you. Very knowledgeable about the products I purchased.
William “ArtieWolfe” Henson
William “ArtieWolfe” Henson -Google user
2 weeks ago
I wanted to shop until I dropped. But my mind said go but my wallet said no!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments