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Best Buy in Downers Grove

Best Buy in Downers Grove

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4.2 (1584)

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Best Buy is an electronic store in Downers Grove, IL.

Best Buy Review Summary

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Reviews & Ratings

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4.2

(1584 Reviews)

5

4

3

2

1

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Blakely Jade -Google user

4 months ago

I had quite possible the worst experience EVER..... At the OTHER Downers Grove best buy. I ended up walking out after having my card IN HAND trying to buy the Samsung B650 soundbar. Promptly drove down to this store and bought my soundbar here instead. Employees were...Read More

OWNER OPERATOR -Google user

4 months ago

I had a great experience thanks to one of the employees at Best Buy. This man helped me a lot in just 5 minutes. I didn’t even ask for help—he came up to me and explained everything clearly without me saying a word. He was...Read More

Albert Fowler -Google user

Edited 5 months ago

Team Building hospitality and community development Since growing up in Chicago From Englewood in the 70’s till today

Paul Titterington -Google user

6 months ago

What a nice experience! I highly recommend the store

Albert Fowler -Google user

6 months ago

Getting ready to getting my Dash Cam installed

Candi Gilar -Google user

3 months ago

John at Geek Squad was very helpful with my anti virus for my computer. He gave me tips and tricks and went above and beyond with advice on keeping my computer safe. He did not rush and took the time to make sure I understood...Read More

Barbara Bogan -Google user

2 months ago

The third best buy I went to in one day. The second one was totally my fault I was told North Ave. I went to Melrose Park instead of Chicago. Anyway I took my old computer there I could not do the trade in because...Read More

Paul Saez -Google user

2 months ago

I stopped by last week to find a camera lens protector for my iPhone. I tried to find it on my own but failed - the website said there was “1 left”. I asked Skyler for help, and he went above and beyond!...Read More

Kathleen Luczynski -Google user

a week ago

The service was wonderful with patient and knowledgeable employees working at the Geek Squad desk and the computer area.

Jeremy Lydon -Google user

5 months ago

Great staff who are happy to help you find what you're looking for. And when there's a line to checkout, they happily open another to keep the traffic moving. Good spot. 👍 …

Ken Helfers -Google user

10 months ago

Super helpful with an unlocked phone purchase. They were short staffed but still attentive to all the customers coming in. They had people who weren't usually on the sales floor checking on all the customers in the store. They wanted to make sure all...Read More

Roy John -Google user

a month ago

Alejandro and (Steven or Chris?) Very helpful and customer service oriented. Good job guys!

Tomas Tautkus -Google user

3 months ago

Floor stuff was realy helpful, answer all the questions and even sugrstef discounts, but after all i apply for credit card and received 15% discount whitch safed me 100$

Jewel Gateley -Google user

10 months ago

Rachele & Eliot in the auto department are absolutely phenomenal! I've had 2 remote starts and a dash cam installed here. They've gone above and beyond in customer service- friendliness and sharing knowledge. I ask a lot of questions and …

NRG-FLO Gaming -Google user

a year ago

I came in to buy a PlayStation 5 Slim (with the disc drive) and Stellar Blade and the staff including the cashier Emilly were so helpful and kind. They made the buying experience great and now I have a fantastic new gaming machine to add...Read More

C. Van Der Aa -Google user

a year ago

Best employees ever, both in the store and at the Geek Squad counter. A few months ago, I went through a multi-day ordeal where I bought a refurbished laptop from a different location that ended up not working, returned it, and drove two …

Pita Andonopoulos -Google user

6 months ago

Abby is the kindest and most helpful worker I have ever had at best buy.

Aaron Medina -Google user

a year ago

Just want to say what an excellent service at Best Buy store 316 at Downers Grove. My dad and I got a few things and I needed a new screen protecter. Brianna at the front checkout went above and beyond on replacing my screen protector....Read More

Joe B -Google user

4 months ago

Best curbside I’ve been to and always has things in stock

Lary Saladin -Google user

a year ago

Had the Geek Squad install new speakers, amps and a sub in my SUV. Rachel helped me picked the right sound system for the price range I wanted. After the install, I am completely happy with the way it sounds. Also had them install a...Read More

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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