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About

Best Buy is an electronic store in Simi Valley, CA.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's cleanliness and organized layout, making it easy to find what they need. Some reviewers mention long wait times for assistance, but overall, the store provides a positive shopping experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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4.2
(1398 Reviews)
5
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McKheizi Abrenica
McKheizi Abrenica -Google user
a month ago
I'll make this quick and simple 😎🤙🏽 Nothing bad to say here. ✅ Polite employees ✅ Huge parking lot ✅
Peter Xaymountry
Peter Xaymountry -Google user
2 years ago
I came to this Best Buy to pick up my online order. I had some reward dollars to use before it expires in July so I pick this location to pick up the 2032 battery. This Best Buy is near my work office so that's...Read More
christopher calderon
christopher calderon -Google user
3 years ago
Very reliable store specially appliances and not to mention there employees are very helpful and kind .... u should try it you're self !!!
Lisa Reeber
Lisa Reeber -Google user
7 years ago
Newly remodeled and looks great. Almost every department has been revamped.
Maria Ocasio
Maria Ocasio -Google user
2 years ago
The best deals in town on Apple products and especially their phone covers and chargers. I love this store. It’s always neat clean the manager excellent customer service, Alan has excellent customer service skills, patient, extremely knowledgeable. I love my purchases.
Judy Burke
Judy Burke -Google user
3 years ago
Right off the #23 at First. Great service, I was in and out within 5 minutes. Lots of parking, very easy to find. I looked up the item before coming, so I was basically in and out.
Scott Ci
Scott Ci -Google user
2 years ago
As usual, Best Buy has some first rate hardware and software along with some top-notch sales and the convenience of a walk-in store so that you can actually look at what you're planning to buy. I picked up a new HP Envy on sale with a...Read More
Lobo Ying
Lobo Ying -Google user
a month ago
Very satisfied with the professional help of staff - Sean. Read the receipt to find the MS365 code before installation. Before downloading any non-MS apps, activate your on-board anti-virus softwares MS Defender & McAfee ON. Chrome's extension EQUALIZER may have caused activation of a virus with a...Read More
Michael Cohen
Michael Cohen -Google user
4 weeks ago
One of the knowledgeable staff that saved me hundreds of dollars if not a $1,000 from buying a new TV told me to go home reset factory settings give that a shot first before moving forward with a new TV and voila works better than...Read More
Nataliia Glukhovska
Nataliia Glukhovska -Google user
6 months ago
Fast and good service. I was looking for a phone as a gift. I didn't have time to order online. I needed a gift urgently! Only this store had it in stock. In the right color, without being tied to a mobile operator.
Jason B
Jason B -Google user
7 months ago
Great, love this BBY, hope it can hang in there for a while and doesn’t go the way of the dodo! They try really hard with their customer service, so we keep coming back! Make sure you get on the wait list when you walk in if...Read More
Jill D.
Jill D. -Google user
5 months ago
Brian was very helpful and knowledgeable about their products. We are very happy with our purchase. Good products!
Tracey Rapp
Tracey Rapp -Google user
8 months ago
Went on Black Friday. Didn't get what we were in there for. But the salesperson helped us get the next best thing. Nice to see the store full of people. Everyone was friendly, polite, and helpful.
jannet acosta
jannet acosta -Google user
11 months ago
GEORGE IS THE BEST. very helpful. show me every digital device that i wanted to look at. took his time with me. very thorough and quick. best customer service here so far. EXCELLENT SALES SKILLS. definitely deserves a raise this guys amazing
John Pierce
John Pierce -Google user
7 months ago
Best Buy is great! They offer free electronics recycling, a very good selection of computer parts [DRAM, graphics cards, mother boards, processors, pc power supplies, keyboards, mice, HDDs, SSDs, web cams....] and, after shopping for the best price for specific appliances, we have purchased...Read More
Fern P
Fern P -Google user
3 months ago
This location is never packed. Employees are friendly and happy to help you find what you are looking for.
lane vance
lane vance -Google user
2 months ago
always treat us GREAT Geek Squad rules
IamCook Contra
IamCook Contra -Google user
11 months ago
I do deliveries so I come here once in a while. They usually have what people are looking for except for the brand new exciting games. They usually sold out of that. I think the prices are competitive and the staff is always helpful.
Natasha Dog
Natasha Dog -Google user
6 months ago
The employees were extremely helpful and very professional I will definitely go back
Lin
Lin -Google user
a year ago
I had a great experience shopping at this store this week thanks to Dean. I came in with a list of four things I needed. I was visiting family and hadn't visited this location before, so I'm sure I looked lost when I walked in and...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments