I had an urgent problem: Microsoft Word on my MacBook Air was suddenly acting weird such that the words weren't wrapping around to the next line. I couldn't read or print my pages! I tried getting help from Microsoft, but it has gone...
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I had an urgent problem: Microsoft Word on my MacBook Air was suddenly acting weird such that the words weren't wrapping around to the next line. I couldn't read or print my pages! I tried getting help from Microsoft, but it has gone to on-line help only, which was no help to me. I had a remote session with Carl, who diagnosed and fixed my problem! He also helped me--a complete luddite--with a number of other issues. I can't tell you how fabulous it is to finally find a super competent, efficient, helpful person, who is also personable and super understanding with luddite me, to help me with my laptop issues! Thank you!