I had switched to this pharmacy from Walmart. My doctor accidentally ordered the wrong test strips. My husband picked them up for and didn’t know they were the wrong kind. I called and spoke with Walter, the pharmacist. I explained I had not even opened...
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I had switched to this pharmacy from Walmart. My doctor accidentally ordered the wrong test strips. My husband picked them up for and didn’t know they were the wrong kind. I called and spoke with Walter, the pharmacist. I explained I had not even opened the plastic bag they came in. He started his statement with “ well, this is my pet peeve, doctors and patients who don’t know what they want and order the wrong test strips. He asked what I used and I told him Verio strips. He said they are not the same. I said I know that, it’s why I am calling. He said I should call my doctor to see if they would pay for the strips because he wasn’t going to take them back. I had been a pharmacy tech and know unopened test strips can be returned. I let him know that I would be telling everyone I know where I work ( large agency) not to use that pharmacy and I would be charging to somewhere different. I am more upset about his rudeness with saying this my pet peeve and not stating any policy about returns. That let me know he was just being a jerk.